Business Development Representative

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As a BDC REP at Nissan Newport News, you will be the primary point of contact for customers seeking information about our vehicles and services. You will play a crucial role in driving sales by managing inbound and outbound communications, scheduling appointments, and providing exceptional customer service to ensure a positive experience for prospective buyers.

Responsibilities

• Manage inbound and outbound customer calls, emails, and online inquiries promptly and professionally.


• Schedule appointments for test drives, service visits, and sales consultations.


• Maintain accurate records of customer interactions and follow-up activities.


• Collaborate with sales and service teams to ensure customer needs are met efficiently.


• Utilize CRM software to track leads and sales progress.


• Provide customers with detailed information about Nissan vehicles, promotions, and financing options.


• Follow up with potential customers to convert leads into sales.

Requirements

• Excellent verbal and written communication skills.


• Strong organizational and multitasking abilities.


• Previous experience in customer service or sales support is preferred.


• Ability to work in a fast-paced environment and handle multiple contacts simultaneously.


• Proficiency with CRM platforms and Microsoft Office Suite.


• A positive attitude and professional demeanor.


• High school diploma or equivalent required; additional education is a plus.

Benefits

• Competitive compensation package.


• Comprehensive health, dental, and vision insurance options.


• 401(k) retirement plan with company match.


• Employee discounts on vehicles and services.


• Opportunities for career advancement and professional development.


• Supportive and inclusive work environment.

About the Company

Nissan Newport News is a premier automotive dealership located in Newport News, VA, dedicated to providing outstanding customer service and high-quality vehicles. We pride ourselves on our commitment to the community and strive to create a positive and rewarding experience for all our customers and employees.

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