Business Development Representative

Reports To: Sales Manager / Director of Business Development

Job Summary:

We are seeking a highly motivated Business Development Representative to drive growth by proactively engaging customers and prospects through phone, email, and digital channels. The ideal candidate will focus on reviving inactive accounts, converting new web leads, capitalizing on unrecognized quotes, and following up on shipped orders to maximize revenue opportunities.

Key Responsibilities:

• Conduct high-volume outbound calls to prospects and existing customers to identify opportunities for upsell, cross-sell, and account reactivation.
• Engage with unrecognized quotes, following up to convert into orders.
• Contact new web registrants to introduce products/services, qualify leads, and schedule meetings.
• Follow up on shipped orders to ensure satisfaction and identify additional sales opportunities.
• Reconnect with lost, down, or inactive customers, uncovering reasons for disengagement and proposing solutions.
• Maintain detailed and accurate CRM records of all customer interactions, activity, and opportunities.
• Collaborate with account managers, sales reps, and marketing teams to coordinate campaigns and track success.
• Meet or exceed daily, weekly, and monthly activity and sales targets.
• Provide market feedback and insights from customer interactions to support product and process improvements.

Qualifications:

• 2+ years of experience in inside sales, business development, or account management, preferably in Manufacturing.
• Proven track record of cold calling and prospecting success.
• Strong ability to analyze data, prioritize leads, and manage multiple accounts simultaneously.
• Excellent communication, negotiation, and interpersonal skills.
• Familiarity with CRM systems (Salesforce, HubSpot, or similar).
• Self-motivated, goal-oriented, and resilient in a fast-paced sales environment.

Key Metrics / KPIs:

• Number of outbound calls and emails conducted per day, demonstrating consistent and proactive customer outreach
• Conversion rate from unrecognized quotes to confirmed orders, reflecting effectiveness in sales follow-up and closing opportunities
• Number of web-generated leads contacted and successfully qualified within defined response timeframes
• Reactivation rate of lost or inactive accounts, supporting customer retention and revenue recovery initiatives
• Revenue generated from upsell and cross-sell opportunities, contributing to overall sales growth and account expansion

Why Join Us:

• Opportunity to make a measurable impact while growing professionally within a dynamic, fast-paced organization
• Collaborative, team-oriented environment supported by experienced leadership and a strong performance culture
• Access to ongoing sales training, skill development, and career advancement opportunities

Equal Opportunity Employer

AdvancedPCB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law (EEOC).

About AdvancedPCB

AdvancedPCB is a leading manufacturer of high-reliability printed circuit boards. The company features six total manufacturing sites: Santa Clara (headquarters in the heart of Silicon Valley), two locations in Southern California, one in Maple Grove, Minnesota, Aurora, Colorado, and Chandler, Arizona. Currently, the company is valued at over $200 million and operates approximately 180,000 square feet of manufacturing space with over 800 employees, making AdvancedPCB one of the largest privately held printed circuit board manufacturers in North America. At AdvancedPCB we provide high-quality electronic PCB assemblies to a diverse customer base across military, medical, and commercial industries.

Visit Us:

https://www.advancedpcb.com

ITAR Requirements:

This position is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with ITAR requirements, candidates must be a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Candidates must also be eligible to obtain any required authorizations from the U.S. Department of State.

Additionally, all applicants must be able to successfully pass a background check as part of the hiring process.