Business Development Specialist

Job Title: Business Development Specialist
Department: Marketing
Reports To: Sales Manager
Employment Type: Full-Time
Compensation: Hourly

Position Overview

The Business Development Specialist, Retail, drives sales growth and fosters robust partnerships with our retail partners. Acting as the key liaison between Closet Factory, the store associates, and potential clients; this role ensures effective execution of lead generation, training, and brand promotion initiatives across our retail partners' stores/ 

Key Responsibilities

Store Engagement:

• Lead sales growth through strategic in-store activation, training sessions, and consistent presence.


• Conduct and manage Lead Tables and special events regularly


• Serve as the primary contact for our retail partner's store associates regarding all matters.


• Conduct road shows at the stores when scheduled - these fall on the weekends but we plan around you.

Training & Facilitation:

• Deliver structured, engaging, and consistent training to store associates.


• Conduct regular training visits utilizing Closet Factory’s training materials to ensure comprehension.

Marketing & Compliance:

• Monitor and manage Closet Factory’s brand presence in stores, ensuring marketing materials, displays, and collateral are compliant, clean, and visually appealing.


• Perform regular compliance checks during store visits, proactively addressing any deviations.


• Maintain inventory and distribute current marketing collateral consistently.

Communication & Problem Solving:

• Act as the escalation and problem-resolution lead for retail related issues, ensuring swift and customer-centric solutions.


• Facilitate clear, consistent communication between internal teams and retail partner stakeholders.


• Regularly update and disseminate FAQs, SOPs, and operational processes to all relevant stakeholders.

Qualifications

• Minimum 1 year experience in B2B/B2C retail sales, account management, or strategic partnerships.


• Proven ability to effectively train, influence, and lead with autonomy.


• Exceptional interpersonal, communication, and presentation skills.


• Strong organizational skills and meticulous attention to detail.


• Comfortable using digital platforms for reporting, training, and communications.


• Valid driver’s license with reliable transportation; able to travel frequently within assigned territory.

Preferred Traits

• Familiarity or experience in the home improvement industry.


• Experience facilitating and delivering training sessions.


• Proactive, energetic, and solutions-driven with a high degree of accountability and persistence.

Working Conditions

• Regular travel and weekend availability required for store visits, events, and promotional activities.


• Occasional physical demands related to setting up marketing displays and carrying promotional materials.