Business Development Specialist-HVAC/Plumbing

Job Description

The Business Development Specialist drives territory revenue growth by cultivating contractor relationships, expanding distributor pull-through, and supporting manufacturer’s representatives in the field. Leveraging data insights and deep industry knowledge, this role identifies high-volume opportunities, accelerates product adoption, and delivers technical training that positions Centrotherm as the preferred venting solution for plumbing and HVAC professionals.

Job Duties:

• Develop and execute territory business plans that align with national goals for residential, commercial, and OEM segments.
• Conduct market research and competitive analysis to spot emerging opportunities, building-code changes, and high-volume contractors.
• Track pipeline, leads, and KPIs in CRM (Salesforce/MS Dynamics) to ensure forecast accuracy and territory visibility.
• Build and maintain strong partnerships with independent manufacturer’s reps, wholesale distributors, contractors, specifiers, and key buying-group contacts.
• Mentor rep agencies - sharing best practices, setting joint targets, and realigning efforts as needed to maximize market penetration.
• Support major bids and negotiate pricing programs to secure large-volume orders.
• Deliver product presentations, job-site demos, and lunch-and-learn sessions that drive specification and installation confidence.
• Lead training seminars, trade-show demos, and customer site visits; manage product displays and promotional materials.
• Provide Voice-of-Customer feedback to Product Management for continuous improvement.
• Plan and execute territory campaigns, trade shows, and industry association events to boost brand visibility.
• Represent Centrotherm on local industry committees; present technical papers or talks to elevate market credibility.
• Monitor pricing trends, competitive moves, and new technologies; translate insights to tactical recommendations.
• Prepare monthly territory reports highlighting wins, challenges, and action plans for leadership review.
• Partner closely with Regional Sales Managers, Marketing, and Engineering to align promotions, product launches, and customer proposals.
• Assist in configuring product solutions that meet unique customer requirements.
• Perform additional business-development tasks assigned by leadership.
• Assigned territories are subject to change as market demands evolve

Job Requirements

Experience and Required Skills:

• 3–5 years in business development, field sales, or account management within plumbing, HVAC, or building-materials industries.
• Proven success in opening new accounts, nurturing contractor relationships, and exceeding territory targets.
• Strong understanding of two-step distribution, contractor pull-through, and rep-agency dynamics.
• Proficient with CRM platforms (Salesforce, MS Dynamics, or HubSpot) and Microsoft Office; Power BI or similar analytics tools a plus.
• Excellent communication, presentation, and negotiation skills.
• Self-starter who excels working remotely and managing time, priorities, and travel schedules.
• Analytical thinker with attention to detail and a passion for field engagement.
• Ability and willingness to travel up to 60–70% within assigned territories; valid driver’s license required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

• Prolonged periods sitting at a desk and working on a computer.
• Ability to travel frequently by air and car, including cross-border trips. 
• Occasionally lift and or move up to 25 lbs.
• Requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. 
• Requires speaking and hearing ability sufficient to communicate in person or over the phone.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• Frequently Sitting, standing, walking, keyboarding
• Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas