Business Link Representative

Business Link Representative Job Description

Automotive Dealership – Service Department Growth & Outside Sales

Position Summary

The Business Link Representative is responsible for developing and maintaining relationships with local businesses, fleet accounts, government entities, and community organizations to generate service department business and increase dealership visibility. This role focuses on outside sales, prospecting new service opportunities, and creating long-term partnerships that drive repair orders, maintenance contracts, and dealership loyalty.

Key Responsibilities

Outside Sales & Account Development

• Prospect and develop new business accounts for fleet maintenance, commercial service, and dealership partnerships

• Visit local businesses, municipalities, schools, ranches, oilfield companies, and other target accounts regularly

• Present dealership service capabilities, maintenance programs, and fleet solutions

• Build relationships with key decision-makers to secure service opportunities

• Maintain an active pipeline of prospects and follow up consistently

Service Opportunity Growth

• Identify service needs within commercial accounts and coordinate service scheduling with dealership service advisors

• Promote preventative maintenance programs, repair services, and dealership parts support

• Work closely with the service department to ensure customer needs are met

• Help generate repair orders and increase service retention through account management

• Support service department initiatives to improve customer traffic and revenue

Relationship Management

• Serve as the main contact for assigned business accounts

• Maintain strong communication with fleet customers and outside partners

• Resolve concerns quickly and professionally

• Strengthen dealership presence in the local market through community involvement

Internal Coordination

• Communicate opportunities and customer needs with Service Manager, Fixed Operations Director, and Parts Department

• Track account activity, service opportunities, and results

• Provide regular updates on sales efforts, account visits, and closed business

Qualifications

• Automotive dealership experience preferred

• Outside sales, account management, or business development experience strongly preferred

• Strong communication and relationship-building skills

• Self-motivated and able to work independently

• Valid driver’s license and clean driving record

Performance Expectations

• Meet monthly account visit goals

• Generate measurable service department growth

• Increase fleet and commercial service business

• Maintain strong customer satisfaction and retention

• Represent dealership professionally in the community

Success in This Role Means

• Bringing new service business into the dealership

• Creating long-term fleet and commercial relationships

• Helping grow fixed operations revenue

• Becoming a visible dealership representative in the market

Confidence Auto Group is a trusted name in the Beeville, TX automotive market, known for delivering high-quality vehicles and outstanding customer experiences. As a locally operated dealership, we take pride in our community roots and our commitment to integrity, transparency, and customer care.