Business Manager

Business Manager
Full Time Permanent (40 hours per week)
In Office
Start Date: ASAP

Full transparency: we work a little differently around here.

This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At 45Drives and Protocase, your ideas don’t just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you’d want to be a part of and help grow?

Your Mission

As the Business Manager for our U.S. office, you'll be a key leader in front-end operations—partnering closely with our Canadian management team to co-manage and support departments like sales, technical support, engineering, and design. While you’ll help drive alignment across all office-based teams, your primary focus will be on coaching and enabling the sales team, ensuring they’re equipped to hit targets and build strong client relationships. 

In this role, you will:

• Co-Manage with Canadian Leadership: Act as an extension of our Canadian leadership team—working collaboratively to manage, support, and align front-end teams across both locations.


• Prioritize Sales Success: Focus heavily on working with the U.S. sales team to help them grow pipeline, refine processes, and convert leads into loyal customers.


• Coach and Empower: Support individual team members—especially within sales—through regular check-ins, feedback, and hands-on problem-solving to drive confidence and capability.


• Support Front-End Operations: Help implement and maintain systems that keep day-to-day office operations running smoothly, from sales coordination to project delivery.


• Foster Communication Across Teams: Ensure strong communication loops between sales, engineering, tech support, and design so all departments stay informed and aligned.


• Drive Strategic Goals: Set and track clear objectives that help grow the U.S. business while staying aligned with overall company priorities.


• Champion Progress and Resilience: Lead with a calm, solutions-focused mindset—removing roadblocks, tackling ambiguity, and ensuring nothing slips through the cracks.


• Shape Culture and Connection: Help embed our values into the U.S. office—building a positive, collaborative culture that mirrors the spirit of our Canadian headquarters.

Who You Are

We’re looking for someone who:

• Has a strong background in operations, leadership, or business management, with experience supporting or directly managing sales teams


• Is goal-oriented, adaptable, and thrives in fast-paced, growth-focused environments


• Is a natural coach and connector, excited to work hands-on with team members—especially sales—to help them grow and succeed


• Understands the importance of collaborating across locations and departments, and brings a team-first approach to leadership


• Brings a calm, creative mindset when solving problems or navigating challenges


• Is energized by building processes, setting targets, and helping people perform at their best


• Leads with humility, empathy, and accountability, fostering trust across teams


• Is ready to take on a hybrid leadership role that blends people, performance, and purpose—while playing a critical part in shaping the future of our U.S. office

Why Join Us?

Here’s why you’ll love being part of Protocase and 45Drives:

• 🎓 Training and Growth: Leadership development and skills training to support your professional journey.


• 🩺 Comprehensive Health Care and Retirement Savings Plan: Medical, dental, life insurance, and employer-matched 401K.


• 🏋️‍♂️ Wellness & Gym Membership: Access to gym membership and wellness activities.


• 🏖️ Vacation: Two weeks to start, increasing over time.


• 🎉 Social Events: Participate in team-building activities and celebrations.


• 🏅 Rewards & Recognition: Celebrate your achievements with our recognition programs.


• 🛍️ Community Discounts: Enjoy exclusive perks at local shops and restaurants.


• 🌄 Common Sense Lifestyle: Even while working in the U.S., you’ll experience the close-knit, innovative culture we’ve built in Nova Scotia.


• 💵 Compensation: Our offer will be tied to your experience, with opportunities linked to your results and the impact you deliver.

Ready to Lead the Way?

If you’re excited to take on a challenge that will leave a lasting legacy, we’d love to hear from you. Apply now and help us shape the future of Protocase and 45Drives in the USA!