Job Description - Business Mgr 3 Retail

Key Responsibilities


Deal Intake & Coordination




  • Receive and manage original deal files from the General Manager after deal approval




  • Coordinate with General Manager and Finance Manager to initiate deal processing




  • Ensure all documentation is complete and accurate from the outset




Financial Oversight & Closing Preparation




  • Partner with Finance Manager to prepare deals for closing




  • Compile and submit all contractor bids (“hard bids”)




  • Prepare Cost Worksheets and Commission Sheets prior to closing




  • Verify all financials align with approved deal structure and profitability targets




Contractor & Project Management




  • Serve as the primary point of contact for all contractors




  • Obtain and evaluate bids; coordinate project scope and timelines




  • Schedule all construction and manage timelines to meet closing deadlines




  • Conduct regular (weekly or more frequent) check-ins with contractors




  • Ensure all work is completed as agreed and on schedule




Customer & Vendor Communication




  • Communicate directly with customers to provide updates and obtain approvals




  • Facilitate Cost Worksheet approval via email or fax




  • Coordinate with lenders and vendors to ensure timely completion of all requirements




Quality Control & Compliance




  • Order and manage required site checks and inspections




  • Verify completion of work through photos and required documentation




  • Monitor vendor billing and report discrepancies immediately




  • Review all customer information for accuracy prior to closing




  • Process and scan original customer files to corporate in compliance with company standards




Closing Coordination




  • Prepare all closing documents




  • Schedule closings with customers and title companies




  • Ensure all conditions are met prior to closing




  • Authorize or coordinate key release to customer upon completion




Systems & Reporting




  • Maintain accurate inventory and records using internal systems (e.g., ProSys)




  • Enter Purchase Orders and build homes/projects in system upon order confirmation




  • Maintain daily deal tracking and update statuses consistently




  • Use deal tracker in daily communication with General Managers




Administrative & Operational Support




  • Submit finalized Cost Worksheets to General Manager (and Regional VP as required)




  • Serve as backup for time management functions in UKG




  • Assist with employee status change forms and administrative processes as needed




Key Skills & Competencies




  • Strong organizational and project management skills




  • Excellent communication and coordination abilities




  • High attention to detail and accuracy




  • Ability to manage multiple projects and deadlines simultaneously




  • Problem-solving and decision-making skills




  • Financial and operational acumen




Success Metrics




  • Deals closed on time and within budget




  • Accuracy of cost and commission documentation




  • Contractor performance and timeline adherence




  • Customer satisfaction and communication effectiveness




  • Compliance with internal processes and documentation standards



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