Business Office Associate

Company : Specialty Orthopedic Group

Job Description - Business Office Associate

Specialty Orthopedic Group’s Surgery Center is currently seeking a dependable, detail-oriented Business Office Associate to join our team in Oxford, MS. This role is essential to our daily operations, serving as the first point of contact for patients and ensuring the business office runs smoothly from the moment the doors open each morning.
This position is ideal for someone who takes pride in reliability, thrives in a structured environment, and delivers exceptional customer service in a fast-paced healthcare setting.

Schedule: Monday–Thursday, 5:30 a.m. – 4:00 p.m.

JOB SUMMARY
As the first point of contact for our surgery center, the Business Office Associate will play a multifocal role in ensuring a seamless experience for our patients and staff. This position is ideal for a disciplined professional who thrives in a fast-paced environment and takes pride in being the "face" of the office.

JOB RESPONSIBILITIES

Open the surgery center each morning and prepare the business office for daily operations
Greet and assist patients and visitors with professionalism and warmth
Accurately register patients and verify demographic and insurance information
Create and maintain patient records in the system
Prepare charts and documentation for clinical staff
Scan, review, and maintain accuracy of medical records
Monitor chart completion and follow up on outstanding documentation
Assemble surgical packets for physician offices
Collect patient payments and maintain accurate records
Ensure all necessary forms and supplies are stocked and organized

JOB QUALIFICATIONS

High school diploma or GED required
Prior customer service experience required; healthcare experience preferred
Basic knowledge of medical terminology
General office skills, including typing (35–40 WPM)
Basic computer proficiency (Windows-based systems)

CORE COMPETENCIES

Exceptional dependability and punctuality—this role is critical to opening daily operations
Ability to work independently with minimal supervision
Excellent organizational skills and attention to detail
Professional, friendly, and efficient communication style
Team-oriented mindset with the ability to collaborate across departments
Commitment to patient privacy and HIPAA compliance

Why Join Us?

Consistent 4-day work week with early start and long weekends
Supportive, team-focused culture
Opportunity to play a vital role in patient experience and daily operations

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Business Office Associate

Job Description - Business Office Associate

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