Business Office Coordinator
Independence Community College (ICC) is seeking an organized and service-oriented Business Office Coordinator to support the daily operations of the Business Office. This position plays a key role in ensuring accurate and timely processing of student account transactions, assisting with accounts payable/receivable functions, and providing exceptional customer service to students, faculty, staff, and vendors.
This is a full-time, 12-month classified salaried position, reporting to the Controller.
Work Schedule
Academic Year: Monday–Thursday, 8 a.m.–5 p.m.; 1 hour lunch, and Friday, 8 a.m.–12 p.m.
Summer: Monday–Thursday, 7:30 a.m.–5 p.m.; 1/2 lunch with Fridays off.
Salary Range
$36,000 – $40,000, commensurate with education and experience.
Primary Responsibilities
- Serve as the primary receptionist for the Business Offices; greet and assist walk-in visitors, students, and families.
- Answer incoming telephones and direct calls or messages appropriately.
- Greet office visitors, field questions, and direct individuals to appropriate services Process payments on student accounts, including tuition, fees, and other charges.
- Post and update charges on student accounts in the student information system.
- Prepare batches of past-due account balances for submission to a debt collection agency.
- Assist the Controller, Accounts Payable, and Accounts Receivable with projects, reconciliations, and data entry.
- Enter and verify data accurately into various databases and accounting systems.
- Provide general administrative support such as sorting paperwork, preparing reports, scheduling, and formatting memos or correspondence.
- Maintain and update both electronic and paper filing systems to keep records organized and accessible.
- Follow office workflow procedures to ensure efficiency and consistency.
- Monitor office supply levels and coordinate restocking when necessary.
- Operate office equipment such as copiers, scanners, fax machines, printers, etc.
- Communicate effectively with students and families, colleagues, supervisors, and external partners via phone, email, and in-person.
- Perform other duties as assigned by the Controller.
Minimum Qualifications
- High School diploma, required, associate’s degree in accounting, business administration, or related field preferred.
- Work experience in areas of accounting, accounts receivables, or collections, preferred.
- Proficiency in Microsoft Office, especially Excel, and ability to learn college enterprise and accounting systems.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities under deadlines and maintain confidentiality.
Knowledge, Skills, and Abilities
- Knowledge of basic accounting principles and business office procedures.
- Proficient in data entry, filing, and electronic record-keeping.
- Strong problem-solving and customer service mindset.
- Ability to multi-task, prioritize, and adapt to changing workflows.
- Understanding of community college mission and sensitivity to student needs.
Working Conditions & Physical Requirements
- Light work with occasional lifting of up to 20 pounds.
- Extended periods of sitting, standing, or walking.
- Routine use of office equipment in a standard office environment with moderate noise levels.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Independence Community College (ICC) is a two-year educational institution accredited by the Higher Learning Commission. It was established in 1925 as grades 13 and 14 of the Independence public school system. In 1967, Independence Community College legally separated from the school district. Construction of the new community college on a 68 acre campus, formerly the Independence Country Club, began in 1969. Classes at the new site began in September 1970. ICC campus is now home to the Academic Building, Fine Arts Building, Student Union, Cessna Learning Center, Field House, Administration Building, William Inge Center for the Arts, fitness center, athletic practice fields, disc golf course, 96-bed multi-structure living complex, and a 200 bed residence hall.
By renovating a donated building, in 2010, we expanded our college to include ICC West (2615 West Main Street). This campus is located on the west side of Independence and is home to our technical programs: Allied Health, Cosmetology, and GED/ABE. Additional renovations were completed in 2012 to accomodate our newest program, Veterinary Technology. This state-of-the-art facility includes animal wards, a classroom, lab, surgery, pharmacy, prep room, small animal treatment, food prep, grooming, and radiology.
ICC also maintains presence downtown through the ICC Foundation office and by partnering with the Independence Business Resource Center.
Currently, our educational and support programming includes 35 programs of study for Associates of Arts and/or Science degrees, 11 programs of study for Certificate completion, Student Support Services, Upward Bound, men's and women's athletic programs, and a variety of campus organizations and activities.
Mission Statement
Independence Community College serves the best interests of students and the community by providing academic excellence while promoting cultural enrichment and economic development.
Vision Statement
To be a community college that provides an exceptional educational experience by cultivating intellect, encouraging creativity, and enhancing character in a student and community centered environment.
Core Values
- Integrity: ICC holds its employees and students accountable to be honest, ethical, and transparent.
- Excellence: ICC demonstrates continuous quality improvement in academics and services offered to students and other stakeholders.
- Responsiveness: ICC looks to the future by responding to the emerging needs of its stakeholders.
- Diversity/Enrichment: ICC provides an environment that values uniqueness while promoting personal growth through creativity and innovation.
- Commitment: ICC commits to making decisions that best serve its students and community.