Business Office Manager

Business Office Manager Position Summary

The Business Office Manager plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.

This role will be for the entire campus Independent Living, Assisted Living and Memory Care.

Qualifications and Required Experience for Business Office Manager:

• Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office.
• Ensure employee files are compliant according to state license and regulations.
• Handle workman’s composition claims.
• Act as a strategic partner to business leaders and an advocate for the employees; serve as a consultant to management on Human Resources-related issues.
• Manage all aspects of Unemployment Agency (MESC) filings and responses, Workers’ Compensation cases, including coordination with Campus Administrators as needed for effective case management.
• Complete court-ordered forms in regard to child support, health care coverage and dental coverage.
• Complete routine criminal history requests, including FBI fingerprinting when necessary.
• Complete Employment Verifications – written and verbal.
• Answer incoming telephone calls and perform secretarial functions.
• Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
• Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident.
• Process and post charge slips to resident bills.
• Prepare and mail resident invoices and statements.
• Reconcile bank statements.
• Perform functions of computer/data processor.
• Prepare payroll, time sheets, etc.
• Coordinate with employees and help them enroll in benefits through the HR Connection portal.
• Post accounts payable and files and maintains AIP invoices.
• Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations.
• Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff.
• Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
• Maintain office supply orders.

Primary Responsibilities for Business Office Manager:

• Excellent communication skills and a compassion for older adults.
• Must possess valid driver’s license.
• Associate's Degree preferred but not required
• HR, payroll, collections, accounting is highly recommended for this position
• Must be able to read, write, speak, and understand the English language.

American House Senior Living Communities

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.