Business Office Manager

Submitted by: Nicole Muran

Facility: Kid's Thrive Dayton

Position: Business Office Manager

Shift: Full-Time Days

About the Position

Kid's Thrive Dayton is seeking a dedicated and organized Business Office Manager to join our team. This position is responsible for overseeing the day-to-day administrative and business operations of the facility while supporting staff, families, and leadership to ensure an efficient and positive experience.

The ideal candidate is a highly organized professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

• Oversee daily business office and administrative operations.


• Manage and maintain accurate records, documentation, and facility information.


• Support billing, accounts receivable, collections, and other financial processes.


• Coordinate insurance and payer-related administrative activities as applicable.


• Assist with payroll, timekeeping, and employee administrative processes.


• Maintain personnel and confidential business records in accordance with company policies.


• Provide excellent customer service to patients, families, employees, and visitors.


• Work closely with facility leadership and clinical teams to support smooth operations.


• Monitor office processes and identify opportunities to improve efficiency.


• Assist with compliance, audits, reporting, and other administrative requirements.


• Handle incoming calls, correspondence, and general office inquiries.


• Support employee onboarding and other HR-related administrative activities.


• Maintain a professional, welcoming, and organized business office.


• Perform other duties as assigned by facility leadership.

Qualifications

• Previous experience in a business office, healthcare administration, medical office, or related environment preferred.


• Strong organizational and time-management skills.


• Excellent written and verbal communication skills.


• Strong attention to detail and accuracy.


• Ability to maintain confidentiality and handle sensitive information professionally.


• Proficiency with Microsoft Office and standard office technology.


• Ability to work independently while collaborating effectively with a multidisciplinary team.