Business Office Supervisor

Qualifications

• High school diploma required; associate’s degree preferred.


• 2–5 years of experience in healthcare business office, or patient access services, preferably in a surgical facility.


• Proficiency in MS Office and multiple billing/accounting systems.


• Strong critical thinking and communication skills.

• Ability to utilize multiple patients accounting and billing applications including, claims clearing house systems, payer systems, etc.


• Ability to review, understand and apply contract language.


• Ability to interface with staff, physicians, physician office staff, insurance companies, third party billing companies, and members of leadership.


• Critical thinking skills


• Detail oriented and highly analytical.

 Key Responsibilities

• Supervise and/or oversee functions such as patient registration, insurance verification, medical records, accounts receivable, collections, and daily cash management.


• Coordinate daily business office functions in conjunction with the Administrator.


• Address patient billing concerns.


• Facilitate medical records workflows, scanning charts, documentation, and response to patient requests.


• Oversee third-party billing functions and relationship.


• Completes the Weekly Operations Report within the defined timeline.

• Maintains inventory of forms and office supplies

• Conduct staff meetings, training, and cross-training to maintain operational consistency.


• Manage business office policies and procedures and participate in quality improvement initiatives (e.g., QAPI committee).


• Notify the Administrator of any critical issues and perform additional duties as assigned.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.


• The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.


• The employee must be able to stand and/or walk at least five hours per

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of these reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.