Business Office Support, Clerk, Full Time

Job Objective:

Under the direction of the Vice President of Revenue Cycle or designee, the General Clerk performs clerical support to the Business Office staff as needed.

Duties and Responsibilities:

I. Billing Support Responsibilities, as assigned:

· Print paper claims, medical records, and submit to the payors via US Mail, as needed.

· Ensures all necessary documentation required by insurance company is attached to the claim.

· Document all notes in the patient account system for tracking of billed accounts.

· Provides outside physicians with patient insurance information, as requested.

· Work special billing related projects, as needed.

· Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing.

· Pull supporting documents for special projects and annual regulatory audits, as needed.

II. Document Imaging Responsibilities, as assigned:

· Open and separate department related incoming mail.

· Scan incoming correspondence to patient account, as needed.

· Give original correspondence to appropriate parties.

III. Other Responsibilities, as assigned:

· Answer incoming calls and assist caller if within skill sets and abilities.

· Assist all business office team members with clerical functions, as requested.

· All other duties assigned, within skills sets and abilities.

Education

High School graduate or equivalent

Experience

Previous clerical experience working in a healthcare environment, preferred.

What Should I Know About Hialeah Hospital?

Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time.

Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including:

Cardiac

American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018

American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018

Bariatric

American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center

BCBS â€" Blue Distinction Specialty Care Bariatric Surgery, January 2018

Neurology

Advanced Primary Stroke Center Re-accreditation, April 2018

Women's Services

American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016

Hyperbaric Unit

Healogics Center of Distinction Award, 2017

Laboratory Services/Blood Bank

Certificate of Accreditation from College of American Pathologist