Business Operations Analyst

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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Business Operations Analyst to manage our client's Office of Data and Analytics (ODA) budget, provide reports to the Finance team, and advise on the optimal use of funds to hire and retain personnel to fulfill ODA’s commitments to the rest of the agency. This position will be a full-time contract and hybrid in Indianapolis, IN.

What You’ll Do

• Maintain robust tracking of all ODA budgets; complete all Finance deliverables on time and as requested

• Assist with the creation and implementation of business operations strategies

• Assist with developing and maintaining metrics and reports to track ODA’s performance and efficiency

• Assist with updating or drafting new job descriptions to ensure ODA positions are properly classified by SPD and team member duties are aligned with current operational needs

• Collaborate with the CDO, Deputy CDO, and team directors to test and implement new systems or procedures to improve ODA’s efficiency and workflow

• Prepare detailed reports and presentations for leadership, showcasing findings and recommendations

• Provide project coordination and communications support as needed for business operations projects

• Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy

• Support Data Transformation projects and activities, as requested

• Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency

• Good judgement and ability to apply specialized knowledge are required to perform duties successfully

• Work assignments also require critical thinking and decision-making abilities

• Responsible for execution of tasks that impact ODA priorities, as well as tasks impacting specific client program areas

What You’ll Need

Required:

• Bachelor’s degree or proven experience in business administration, operations and management, project management, or another related field

• 4 Years of direct applicable experience in business operations analysis or project management

• 4 Years of understanding business operations and procedures in a technical or data and analytics environment

• 2 Years of budget management experience

• 2 Years of DevOps experience

• Strong analytical, conceptual, and problem-solving skills

• Exceptional communication skills, both oral and written

• Experience working in a cross-functional team environment with multiple and fluid demands

• Ability to maintain effective and professional working relationships with internal and external customers

Physical Demands 

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards 

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. 

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor 

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.