Business Operations Analyst

Business Operations Support Analyst

Overview

The Business Operations Support Analyst supports the company’s business development, proposal, HR and administrative operations. This position is designed for early-career professionals with foundational experience gained through internships, co-ops, or entry-level industry or government roles. The analyst will support growth initiatives and internal operations while gaining hands-on exposure to the federal acquisition lifecycle. This individual will regularly communicate with numerous individuals, including employees, managers, and other vendors, making communications proficiency essential.

Primary Duties

Business Development, Capture & Proposal Support

• Support the Business Development team identifying and tracking federal opportunities using SAM.gov, GovWin, FPDS, USASpending, and agency forecast tools
• Conduct market and customer research on federal agencies, mission priorities, competitors, and contract vehicles
• Assist capture teams with pipeline tracking and perform various analyses
• Support proposal development efforts, including content coordination, schedule tracking, and document formatting
• Create summaries of opportunities including requirements and evaluation criteria
• Maintain and update Customer Relationship Management (CRM) systems with accurate pipeline and capture data
• Various other administrative support activities as assigned

HR Support

• Provide support to the HR manager and recruiting team including maintaining files and updating databases

• Assist with employee onboarding, including documentation collection, coordination with HR/IT/security, and onboarding checklists

• Maintain/update employee resumes

• Support internal tracking of resumes, labor categories, and staffing documentation for proposals

Administrative & Onboarding Support

• Answer and route incoming phone calls and emails
• Provide administrative support including scheduling, document management, and meeting coordination
• Manage supplies
• Maintain organized records and shared drives in accordance with company policies

Required Qualifications

• Bachelor’s Degree in Business or a related field (or in progress)
• Minimum of 6 months – 2 years of relevant administrative support experience
• Internships, co-ops, and academic project experience count
• Strong organizational, analytical, and communication skills

·         Must be proficient in online research

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications

• Exposure to federal contract vehicles (GWACs, IDIQs, BPAs)
• Exposure to federal contracting tools (SAM.gov, GovWin, FPDS, USASpending)
• Experience using CRM tools for opportunity tracking and reporting
• Exposure to proposal development and capture support (RFIs, RFPs, RFQs

Work Schedule and Location

This is a full-time position located at the corporate offices in Arlington, Virginia. There is an option for remote work 1-2 days per week.