Business Operations Analyst 4

## The group you\u2019ll be a part of\n\n \n\nThe Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. \n\n \n\n## The impact you\u2019ll make\n\nJoin Lam as a Business Operations Analyst, where you\u0027ll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam. \n\n## What you\u2019ll do\n\nBusiness Operations Analyst 4 supports field service and operations teams through data analysis, reporting, process coordination, and operational insight generation. This role helps drive execution by tracking key performance indicators, supporting planning activities, improving data quality, and identifying opportunities to enhance field productivity, service delivery, and operational efficiency.\n\n * Analyze business demand and translate it into headcount requirements, ensuring accurate quarterly forecasting\n * Understand business dynamics and provide structured insights to management\n * Monitor forecast vs. actual performance and track key KPIs\n * Oversee the hiring process to ensure timely execution\n * Ensure post-hiring training is completed and report on readiness and effectiveness\n\n\n\n## Who we\u2019re looking for\n\n * Minimum of 8 years of related experience with a Bachelor\u2019s degree; or 6 years and a Master\u2019s degree; or a PhD with 3 years experience; or equivalent experience.\n\n\n\n## Our commitment\n\n \n\nWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.\n\nLam Research (\"Lam\" or the \"Company\") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company\u0027s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.\n\nLam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories \u2013 On-site Flex and Virtual Flex. \u2018On-site Flex\u2019 you\u2019ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. \u2018Virtual Flex\u2019 you\u2019ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.\n\nOur Perks and Benefits\n\n \n \nAt Lam, our people make amazing things possible. That\u2019s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. \n