Business Operations Lead

Acorn Product Development is seeking an experienced Business Operations Lead to own and strengthen the operational backbone of our firm. This is a high-impact role for someone who thrives in a fast-paced, innovative product development environment serving clients across the consumer, robotics, automation, networking, and medical industries.

At Acorn, we provide engineering consulting services for world-class clients ranging from Fortune 100 and 500 companies to emerging startups. For over 33 years, we have been at the forefront of product design and engineering, building a reputation for excellence and creativity.

We are looking for a highly organized, proactive leader who can work both independently and as part of a collaborative team across our project management, engineering, design, and business development functions.  

Responsibilities

 •         Oversee general office and facilities operations (office park relationship, office supplies, kitchen stock, and company travel coordination).

•         Coordinate office and lab upgrades, and support ISO compliance efforts.

•         Identify and implement AI tools to improve operational efficiency across the business.

•         Manage material receiving and tracking for project builds, ensuring all documentation is archived and that engineers and project managers are engaged to perform incoming inspection.

•         Manage logistics for delivering prototypes to clients.

•         Provide project management support to client projects:

◦          Track project budgets across labor and materials, with regular internal and external updates.

◦          Own the vendor purchase order process and material proposals on projects.

•         Lead business development and sales operations support:

◦          Consolidate weekly pipeline metrics and report to the management team.

◦          Finalize and implement project contracts.

◦          Plan and manage internal team and external BD and sales events, including office outings, client appreciation events, and tradeshow and conference logistics.

•         Lead recruiting and onboarding support:

◦          Run early-stage resume and phone screening, and coordinate interview logistics.

◦          Manage the Workable account for open roles.

◦          Prepare for and lead the onboarding of new employees.

•         Coordinate visitors, on-site interviews, office events, and team activities.

•         Support day-to-day business operations as needed.               

•         Bachelor's degree in Business Administration, Operations, or a related field.

•         Several years of experience in operations, office management, or project coordination, ideally within a consulting, engineering, or professional services environment.

•         Demonstrated people management and interpersonal skills.

•         Strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment.

•         Proficiency with Microsoft Office (Word, Excel, PowerPoint, Project).

•         Detail-oriented, resourceful, and proactive.

•         Experience applying or developing AI tools for business applications is a strong plus.

•         Competitive salary commensurate with experience.

•         Comprehensive health, dental, and vision coverage.

•         Paid time off and holidays.

•         401(k) retirement plan.

•         Opportunity to work with a highly skilled, cross-functional engineering and operations team.

•         Exposure to world-class clients and innovative product development projects.

If you are ready to bring structure, energy, and operational excellence to a growing product development firm, we would love to hear from you.