Business Process Solutions Consultant

Description

The Business Process Solutions Consultant plays a key role in driving growth through strategic sales and cross-selling efforts across Van Ausdall & Farrar’s diverse technology and service offerings. This individual will focus on selling document conversion services and content management solutions, while also supporting other sales representatives by identifying and developing cross-sale opportunities.

Success in this role requires more than traditional sales tactics. The ideal candidate is a collaborative team player with a consultative mindset—someone who approaches sales as a way to solve problems, not just close deals. They understand and thrive in long, complex sales cycles (ranging from six months to a year) and have the heart of a teacher, helping clients and teammates alike better understand solutions and value. Building trust, educating others, and aligning solutions with customer needs are at the core of this role.

Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are dedicated to helping businesses optimize their operations and enhance productivity through cutting-edge technology. Van Ausdall & Farrar delivers comprehensive solutions tailored to meet the unique needs of our clients. 

What You'll Do

• Achieve sales targets through the promotion of document management software, IT solutions, and related services to both new and existing customers.
• Educate clients and colleagues on document conversion and content management solutions, serving as a trusted advisor throughout the sales process.
• Navigate extended sales cycles (6–12 months) with a strategic, persistent, and relationship-focused approach.
• Conduct prospecting activities including cold calls, in-person meetings, and virtual outreach to generate new leads.
• Manage a dynamic sales pipeline and nurture a book of business for sustained, long-term growth.
• Build and maintain strong relationships across key verticals, including Legal, Finance, Real Estate, Construction, Architecture/Engineering, Education, and Government.
• Collaborate cross-functionally to team-sell copier/print hardware, imaging solutions, and managed IT services.
• Support fellow sales representatives by identifying and developing cross-sale opportunities across Van Ausdall & Farrar’s full suite of offerings.
• Specialize in selling document management services and consultative solutions tailored to client needs.
• Maintain accurate records in CRM and provide regular updates through weekly activity reports.
• Participate actively in weekly sales meetings, strategy sessions, and team development opportunities.

What You'll Bring to the Role 

• Bachelor’s degree in Business, Marketing, IT, or a related field
• 5+ years of B2B sales experience, preferably in technology or managed services
• Proven ability to meet or exceed sales quotas
• Strong consultative selling skills and a self-starter mentality
• Valid driver’s license and reliable transportation
• Experience selling SaaS or document management software, preferred
• Knowledge about document conversion/content management, preferred 
• Familiarity with copier/print hardware and services, preferred
• Sales certifications or formal sales methodology training (e.g., Sandler, Challenger, etc.), preferred 

What VAF Offers

• Base salary + Uncapped commissions
• Unlimited PTO
• Company-provided training and resources to support sales success
• Full benefits, including monthly fitness reimbursement & monthly paid volunteer hours
• Health/dental/vision, short-term & long-term disability, life insurance, pet insurance
• Quarterly achievement trips
• President's Club achievement trip
• A supportive and collaborative team environment - we are a locally owned & operated business that values our greatest asset, our employees

About VAF

Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.

At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us at [email protected] to request reasonable accommodation to participate in the job application or interview process.

Ready to take your career to the next level? Apply today and join a team that’s redefining technology solutions for the modern workplace.