Business Process Specialist, Data & Process Analytics

Job Summary

Manage large initiatives across complex pricing, customer ordering, and billing systems to ensure services and technologies operate effectively and stakeholder needs are met across NAOU, CBS, BSNA, customers, and the bottling community. Operate within existing constraints while identifying improvements and resource plans.  Leverage technology to identify opportunities to advance business processes.  Advanced knowledge of Microsoft Power Platform and data analytics.  

Duties and Responsibilities

• Interpret stakeholder needs and translate them into detailed, actionable work requirements


• Perform traditional business analyst responsibilities to bridge the gap between IT and The Business


• Leverage data skills and software (SQL, Microsoft Power Platforms, Tableau, Alteryx, etc) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data)


• Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously


• Apply critical thinking to position our data and tools for success across multiple work efforts in parallel


• Carry out work streams from inception to final execution, proactively identifying risks, streamlining cross-functional efforts, and owning accountability for success


• Identify root causes of issues related to data or reporting, striving to understand situations in depth and with total accuracy. Carefully and creatively explain problems to non-technical audiences

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

• Logical, fact-based approach to problem solving


• Clear and concise communication skills in written and verbal applications


• Comfortable speaking to technical audiences and business leaders alike


• Leverage technology to improve and automate business processes


• Proactive, decisive, and action-oriented


• Highly developed process improvement skills


• Helpful, positive approach to customer service


• Ability to understand and translate customer needs


• Adept at data analytics, using and learning analytical tools and software


• Influencing stakeholders and project partners to achieve results

Education Requirements

4 Year / Bachelor's Degree BA/BS in Engineering, Statistics, Business, or equivalent
industry experience

Years of Experience

Minimum of 3 years of related experience 

Required Travel

Willingness and ability to travel as required based on business need.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires regular work at a CCBSS office location at least 1 day per week. The number of days required at a CCBSS office location is at the manager’s discretion and will change based on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.

• Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment


• Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required


• Rewards & Recognition- Acknowledging our employees’ contributions


• Retirement Plans & Guidance- Programs to assist associates in saving for retirement


• Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.