Business Service Representative

The Business Service Representative will initiate, maintain, and develop employer relationships in Los Angeles County to collaborate with Veteran friendly businesses for job placement of Veterans.

Job seekers and businesses alike can access a comprehensive range of employment services at no cost, from training opportunities and placement assistance to candidate recruitment.

• BA in Business, Social Service, or related degree. 
• Education may be substituted with experience. 
• Teaching credentials or experience is a plus.
• Background and experience in Case Management and/or Career Counseling preferred
• Must have a passion to work and connect in Veteran related areas.
• Experienced sales background and/or conviction in the value of Veterans as they help businesses be even more successful required. 
• Must have excellent communication skills and the ability to adjust professional resumes utilizing client’s military and non-military transferable skills. 
• Must know and understand active duty military life, employer and business needs and requirements, labor market trends, technology-based career search methods. 
• Needs to generate a base of Veteran friendly employers. 
• Timeliness and attention to detail are essential. 
• Must take initiative; must think outside the box and at the same time be able to work as part of a team towards unit goals. 
• Knowledge of WIOA common measures and requirements are needed. 
• Proficient in Microsoft office products including Outlook, Work, Excel and PowerPoint.
• Must be assertive, friendly and willing to work flexible hours to meet objectives & goals.
• Veterans are strongly encouraged to apply. 

KEY RESPONSIBILITIES

• Ability convey the value of Veterans in assisting businesses to obtain their profit goals. 
• Conduct presentations to various groups/businesses as it pertains to job placement goals. 
• Provide comprehensive case management/assessment activities (as needed). 
• Coach Veterans on interview skills, as needed. 
• Facilitate job readiness workshops. 
• Research civilian career paths that would utilize Veterans’ existing skills. 
• Assist clients in writing targeted resumes. 
• Responsible for client progress and job placement/wages/retention. 
• Track client data in Internal and State databases through data entry and comprehensive case notes. 
• Must meet contract goals for job placement, training completion, and job retention. 
• Develop working relationships with other agencies that provide services to veterans. 
• Will also work as part of a team in developing new grants and funding opportunities. 
• Must meet weekly, monthly, quarterly and yearly program goals as set by Program Supervisor.
• Other duties assigned as needed for the efficient operation of the Center/Program. 

PHYSICAL DEMANDS/WORKING CONDITIONS

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.  Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. 

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.

ABOUT JVS SOCAL

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency providing job training, education, career services, mentoring, and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve sustainable employment and financial independence. JVS SoCal currently serves over 30,000 clients annually at over 20 locations throughout Southern California. As JVS SoCal continues to grow, we continue to look for qualified, dedicated staff to join us and play a role in transforming lives and bettering our communities throughout SoCal and beyond!