Who we are looking for:

The Business Strategy and Planning, Officer plays a critical role in the day‑to‑day operations, reporting, and communications for the Global Client Implementation (GCI) organization. This role sits at the intersection of content, business management, and execution, supporting the Chief Administrative Officer (CAO) for GCI.

Why this role is important to us: 

• Business Management, Governance & Reporting

  • Support the GCI CAO in managing key business management processes and reporting for the global organization, including headcount, financials, dashboards, scorecards, and executive-level summaries

  • Support governance routines (e.g., business reviews, risk forums, audit tracking)

• Communications & Cross-Functional Coordination

  • Coordinate across teams for content creation for senior forums, leadership updates, and cross‑functional communications

  • Act as a trusted partner to the GCI CAO helping drive follow‑through on commitments, decisions, and action items

  • Own the implementation communication plan and manage the execution (e.g. SharePoint management, Viva posts)

  • Contribute to initiatives that promote employee engagement, learning, and cultural initiatives within the GCI organization

• Operational Excellence & Enablement

  • Drive continuous improvement in global business management processes, leveraging tools, templates, and automation where appropriate

  • Leverage AI tools (including Copilot) to improve reporting efficiency, insight generation, and content quality

  • Support ad hoc strategic initiatives and projects as needed

Education & Preferred Qualifications

• Bachelor’s degree or equivalent experience in Business, Project Management, Data Analytics, Finance, or a related field

• 3+ years of experience in business management, consulting, operations, or financial services

• Advanced Excel and PowerPoint skills; familiarity with AI‑enabled productivity tools (e.g., Copilot) and experience with reporting tools and dashboards preferred

• Excellent interpersonal, organizational, and communication (verbal and written) skills

• Strong critical thinking, problem solving, and decision-making skills with a high degree of attention to detail

• Ability to adapt to shifting priorities, meet deadlines and effectively execute in a fast paced environment

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.