Business Support Manager

Title: Business Support Manager

Reports to: Associate Vice President
Status: Full-Time, Non-Exempt
Location: Spokane, WA

Overview
Spokane Sports strengthens our community through the power of sports. As a 501(c)(3) nonprofit, we create, bid on, and host impactful sports events that drive economic growth, inspire connection, and build community. Guided by our core values—People-First, Innovation, Authenticity, Integrity, and Community Impact—we are committed to fostering a culture where our team and partners thrive.

The Business Support Manager plays a key role in helping Spokane Sports operate smoothly and stay organized. This role oversees internal systems, administrative workflows, and day-to-day operational support, creating structure and consistency that allow the team to do their best work.

Reporting to the Associate Vice President, the Business Support Manager aids leadership and staff by managing internal logistics, coordinating priorities, and ensuring meetings, systems, and processes run efficiently. This role requires strong organizational skills, good judgment, and the ability to navigate competing priorities with professionalism and care. The ideal candidate is proactive, dependable, and comfortable taking ownership of internal operations. They bring a steady presence, communicate clearly, and help keep things moving without adding unnecessary friction.

Essential Duties & Responsibilities

• Manage internal operations including meeting notes, board packets, calendars, and organizational logistics.


• Own and maintain organizational systems within Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and related workflows.


• Support adoption and ongoing use of shared tools, templates, and processes.


• Coordinate staff travel and conference registrations.


• Serve as office space point of contact, managing supplies and vendor relationships.


• Contribute to culture-building and hospitality efforts to support the internal team.


• Provide nonprofit administration support including filing, reporting, and compliance assistance.


• Handle light financial duties including check deposits, event budget reconciliation, and employee expense reports.

Knowledge, Skills, & Abilities

• Strong organizational and multitasking abilities, with an eye for detail and follow-through.


• Excellent written and verbal communication skills, with the ability to adapt to different audiences.


• Proficiency in office and project management tools (e.g., Microsoft Office, OneDrive, Salesforce).


• Strong interpersonal skills with a collaborative, people-first approach.


• Ability to problem-solve, anticipate needs, and implement systems that improve efficiency and clarity.

Education & Experience

• Bachelor's degree in business administration, nonprofit management, or related field, or equivalent combination of education and relevant experience.


• 3–5 years of professional experience in business operations, administration, or project management.

Working Conditions / Physical Requirements

• Standard office environment with occasional event support responsibilities.


• Ability to sit, stand, and operate a computer for extended periods.


• May occasionally lift and carry materials up to 25 pounds.


• Willingness to adjust schedule for organizational needs, including occasional evening or weekend commitments tied to events.

Compensation & Benefits
Spokane Sports pays a gross hourly wage for this position with a range of $23.00 - $28.00/hour based on qualifications, skills, experience, and company values and culture alignment. Hiring at the maximum of the range is not typical to allow for future and continued compensation growth. Additionally, we offer the following key benefits for this full-time role:

• 10% bonus target (prorated for the remainder of 2026).


• Employer-paid Medical, Vision, and Dental Plans.


• Health Saving and Dependent Care Saving options. 
  


• Simple IRA with company match.


• Generous PTO policy with up to 4 weeks of time off, plus Holidays, Winter Break, and Flexy Fridays in the summer months.


• $475 monthly stipend to cover wellness, mileage, and cell phone.


• Professional development opportunities.


• Flexible work environment, with up to 2 days per week of remote work.


• Team-building activities and social events to foster a positive work culture.