Business Systems Analyst 1 - Temporary

Position Summary

The Business Systems Analyst 1 supports and enables business operations by assisting with requirements documentation, performing basic application administration tasks, and contributing to production support. The BSA 1 focuses on learning system functionality, business processes, and support procedures while completing well-defined tasks with guidance. Additionally, the BSA 1 assists with issue triage, testing, and system upgrades, coordinates simple follow-up activities with IT teams or vendors, and builds foundational knowledge to communicate effectively with business users.

*Temporary Position: 6 Months

Responsibilities

Primary Position Responsibilities 

• Gathers and documents requirements with guidance, building foundational skills in business analysis and requirements documentation.


• Develops effective communication skills with business users, IT teams, and vendors.


• Coordinates follow-up activities with business users, IT peers, and vendors while seeking guidance from teammates as needed, and shadows other analysts on project activities and tasks.


• Performs validations, documents and communicates results, and assists with coordination of user acceptance testing.


• Updates and maintains existing documentation while learning documentation standards and expectations.


• Performs basic configurations or system updates with guidance in order to learn system structures and administrative functions.


• Learns to manage common support issues by identifying priority and impact and assists with preparing for and deploying upgrades and other system maintenance activities.


• Builds foundational knowledge of systems, processes, and business context to perform assigned work effectively.


• Follows established IT standards and procedures while learning team practices and expectations.


• Seeks guidance, incorporates feedback, and applies learning to improve performance and understanding.

Secondary Position Responsibilities 

• Attends annual required company training and employee development.


• Performs other duties and activities as directed.

Position Requirements 

• High School Diploma or G.E.D. equivalency.


• Bachelor’s Degree in related field or equivalent work experience.


• 0-3 years experience as a Business Systems Analyst, Business Analyst, or Systems Support Analyst.

Education, Experience, and Certifications Preferred 

• Broad range of technology exposure.


• Experience supporting small projects or project activities.


• Familiarity with software development lifecycle (SDLC) concepts.


• Relevant certifications such as ITIL, Project Management methodologies, and/or Business Analysis methodologies.

Skills and Abilities Required 

• Strong written and verbal communication skills.


• Developing analytical, critical thinking, and problem-solving abilities.


• Strong adaptability and capacity to work in fast-paced environments.


• Demonstrated ability to work effectively with others, particularly in teams.


• Strong organizational and time management skills.


• Proficiency using Microsoft Office software (Outlook, Word, Excel, PowerPoint, OneNote, Teams).

Skills and Abilities Preferred 

• Presentation skills.


• Awareness of business process modeling standards.


• Experience using analytics and reporting tools.

Physical Requirements 

• Presentation skills.


• Awareness of business process modeling standards.


• Experience using analytics and reporting tools.

Other Requirements

• Must have and maintain a valid Texas driver's license.