Business Systems Architect & AI Automation Lead

Business Systems Architect & AI Automation Lead | Brooklyn, NY · $80,000–$100,000

About the Role
A growing company is looking for a Business Systems Architect & AI Automation Lead to take ownership of its business systems migration and turn Salesforce into the company's central operating platform. You'll work directly with leadership and department heads, translating operational needs across sales, onboarding, operations, billing, customer success, and reporting into practical, scalable technology solutions. This isn't a hands-on dev role — it's a strategic one, deciding when something belongs in Salesforce, an AI workflow, an automation platform, or an external integration, and guiding the build from design through implementation and beyond.

Key Responsibilities

Systems Strategy & Architecture

• Analyze business processes across departments and design scalable technology solutions


• Determine the right tool for each need — Salesforce, AI workflow, automation platform, or external integration


• Own the overall system architecture from design through implementation

Implementation & Oversight

• Lead the migration of business systems and oversee implementation of Salesforce, AI-powered workflows, and integrations


• Work closely with developers, review technical solutions, and support QA


• Provide guidance and direction throughout the implementation process

Ongoing Support & Optimization

• Support, optimize, and enhance the platform as the company grows


• Partner with leadership and department heads on evolving operational needs


• Shape how systems, automation, and AI capabilities develop over time

Ideal Qualifications

• Advanced Salesforce administration or architecture experience


• Programming background, with comfort reviewing technical solutions and supporting QA


• Strong understanding of AI and automation tools


• Experience implementing business systems in a growing organization


• Familiarity with Salesforce Flows, reports, dashboards, integrations, and APIs


• Experience with QuickBooks, Slack, Google Workspace, and other business applications a plus


• Highly personable and business-minded, comfortable working across departments