Business Systems Consultant

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

In this role, you will manage the deployment of both AI products and solutions. You will work closely with data scientists, engineers, and business stakeholders to identify, select, and consult on the appropriate AI technologies to be deployed. Proactively seeks out strategic business opportunities with high-level business unit executives. Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems for a business area. Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility, and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements.​

Responsibilities:

• Work directly with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology. 
• Investigate and understand capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigate available technologies applied to this business area in industry; identify information required to support the business strategy and lead the development of appropriate information management strategies, developing them as an integrated part of the business strategy. 
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identify current and emerging business needs and evaluate alternative technology solutions using standard information systems methodologies and best practices. 
• Proactively seek out strategic business opportunities for the application of new or existing technology capabilities (across multiple business areas) with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of technology products and services. 
• Develop, lead, or review the creation of information systems strategy to support the strategic requirements of multiple business areas. Identify the business benefits of alternative strategies. Ensure compliance between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete. Conduct training. 
• Make recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development, or adopting business process management (BPM) practices. 
• Develop business relationships and integrate activities with other BTOs to ensure successful implementation and support of project efforts. Manage relationships between clients involved and BTOs to ensure effective communication between the groups is occurring. Broker services within BTS on behalf of customers; coordinate portfolio of solutions and identify interdependencies. 
• Ally with other BTOs to remain current on project status and inform customer management of progress; conversely, keep BTS managers aware of user issues and resolve conflicts. Identify the impact of any relevant statutory, internal, or external regulations on the organization's use of information. 
• Has defined authority and responsibility for a significant area of work, including technical, financial, and quality aspects. Establish organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates. 
• Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business needs and drivers to development groups to assure the implementation phase can fulfill the business need. 

Required:

• Bachelor's Degree with 7 years’ experience; Master's Degree with 6 years’ experience; PhD with 2 years’ experience.
• Respective years of demonstrated experience as a Business Analyst, or similar role in a technical environment or product management. 
• Strong leadership and team management abilities, with experience leading cross-functional teams.
• Excellent communication and interpersonal skills. 
• Proven track record of managing the development and launch of successful software products.
• Knowledge of software development best practices. 
• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).  
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

Preferred:

• ​3+ years of experience as a Business Analyst, or similar role in a technical environment or product management. 
• Understanding of Large Language Models, Generative AI, traditional AI and how to apply them and select for best fit. 
• ​Experience working in the Life Sciences industry. 
• ​Experience with GxP validated systems​. 

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html