SA/BACK SERVERS:
Back Servers at the Restaurant are the Server’s main line of support and play an integral role in creating a professional, organized, and unique experience for all our guests. At the core of our front-of-house team, back servers have the guest's interest as the utmost priority. We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our culture; it’s a commitment to every one of our current & future Guests.
Essential Duties:
Back servers are responsible for ensuring that all tables are properly set, unneeded items are cleared, settings for each course are set prior to the item(s) arriving, waters/coffee are refilled, and tables are cleaned and reset in a timely manner. This position is a high guest contact role and successful back servers take initiative and study all food and beverage menus to better acquaint themselves with our offerings and potentially answer questions guests may have.
Throughout the shift, back servers will be responsible for the cleanliness and organization of the dining room, cocktail area, server stations, and specific back of house areas. Pre-opening, ongoing, and end of shift side work will be completed daily.
Job Type: Full-time
Pay: tips and wages
Benefits & Perks:
- Health Insurance - A Robust Group Health Insurance and Dental Insurance is available based on certain eligibility criteria.
- Holidays Off - All restaurants are closed during major holidays, including Thanksgiving, Christmas, July 4th, Memorial Day, Labor Day, and Super Bowl Sunday.
- Personal Time Off, Sick Leave & Flexible Schedules - We encourage our team members to take regular time off to maintain a healthy work-life balance.
- Restaurant Discounts - Hourly employees plus three guests will receive 50% off total food and N/A beverage when you dine in at any Talk of the Town Restaurant. Managers will receive an exclusive dining card to dine each quarter.
- Employee Recognition - Employee of the Month program and tenured employee recognition and gifts.
- Direct Deposit - Payroll is paid by direct deposit and stubs will be emailed to the employee’s email.
- Giving Back – Monthly Round Up for Charity program at all Talk of the Town Restaurants to support local charities in our community.
- Family Culture Environment - A family owned and operated company since 1974, it is our goal at Talk of the Town Restaurants to make each employee feel like family!
Qualifications:
- An ideal back server candidate will have to embrace hospitality.
- Has at least one year of experience in an upscale restaurant
- Enjoy engaging with guests and can think creatively when it comes to going above and beyond with service execution.
- Thrive in a teamwork-based environment.
- Aspire of advancement in the restaurant and or hospitality industry.
- Exercise respect/professionalism by coming to work on time, prepared, and in a clean and pressed uniform.
This position requires advanced verbal and written English communication and presentation skills. While we try and give everyone a consistent schedule, flexibility with availability is expected. This position requires full mobility in a fast-paced environment and applicants for this job require employees to walk up and down stairs as well as lift, push, and or pull up to 30 pounds.
Charley’s Steak House is named after Talk of the Town Restaurant Group’s founder and Red Lobster’s co-founder, Charley Woodsby. Since its inception, Charley’s Steak House has prided itself on being a traditional steakhouse and creating a unique dining experience unsurpassed in the hospitality industry.
We are always on the lookout for talented, outgoing and experienced people at all levels of foodservice to join our team in Orlando, Tampa, or Kissimmee. If you’re interested in working with professionals in a lively atmosphere, please fill out an application online or turn in your resume to any restaurant during normal business hours.
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