Busser (Server Assistant)

Marion Miami | Brickell, Miami, FL

About Marion Miami

Located in the heart of Brickell, Marion Miami is one of Miami's premier dining and entertainment destinations, blending elevated cuisine, exceptional hospitality, live entertainment, and vibrant energy into a truly unique guest experience. As part of the Mr. Hospitality family, Marion is known for delivering unforgettable moments through outstanding service, attention to detail, and an energetic atmosphere.

We are seeking hospitality-driven, hardworking, and detail-oriented Bussers (Server Assistants) to join our team and help create exceptional experiences for our guests.

Position Overview

As a Busser, you play a critical role in supporting the front-of-house team and ensuring the dining room operates efficiently. You will assist servers by cleaning and resetting tables, maintaining dining room presentation, restocking service stations, anticipating guest needs, and helping create a seamless dining experience.

The ideal candidate is energetic, dependable, observant, and thrives in a fast-paced hospitality environment.

What You'll Do

Dining Room Support

• Prepare dining areas before service by setting tables with appropriate flatware, glassware, napkins, condiments, and decorative elements.


• Quickly and efficiently clear, clean, and reset tables according to Marion standards.


• Remove completed courses and replenish utensils throughout the guest experience.


• Refill water glasses and assist guests with requests as needed.


• Monitor tables and dining areas to anticipate guest and service team needs.


• Support food runners and servers to ensure smooth and timely service.

Service Station & Restaurant Operations

• Stock and replenish bus stations, service stations, condiment containers, linens, utensils, and restaurant supplies.


• Maintain cleanliness and presentation of menus and guest-facing materials.


• Assist with opening, closing, and side-work duties.


• Sweep, vacuum, remove trash, and maintain overall restaurant cleanliness.


• Participate in ongoing training and development opportunities.


• Take initiative in supporting team members and finding opportunities to improve the guest experience.

Guest Experience

• Provide friendly, attentive, and professional service to every guest.


• Create memorable guest experiences through positive interactions and hospitality.


• Respond professionally to guest concerns and communicate issues to management when necessary.


• Maintain awareness of guest satisfaction and contribute to continuous service improvement.


• Represent Marion's standards of excellence at all times.

Sanitation & Safety

• Follow all sanitation, health, and food safety procedures.


• Ensure all company cleaning and sanitation protocols are followed while cleaning and resetting tables.


• Maintain clean and organized workstations throughout the shift.


• Adhere to company safety guidelines and local health department requirements.


• Promote a safe environment for guests and team members.

Qualifications

Required

• High school diploma or equivalent.


• Excellent communication and interpersonal skills.


• Strong customer service mindset and team-oriented attitude.


• Ability to multitask and remain calm in a fast-paced environment.


• Strong problem-solving skills and ability to handle challenging situations professionally.


• Responsible, punctual, and dependable.


• Observant with strong attention to detail.


• Availability to work evenings, weekends, and holidays.

Preferred

• Previous experience as a Busser, Food Runner, or other restaurant support position.


• Experience in high-volume restaurant environments.


• Understanding of food safety and sanitation standards.


• Bilingual skills are a plus.

What We're Looking For

Successful candidates will demonstrate:

• Strong work ethic and reliability


• Positive attitude and willingness to learn


• Excellent teamwork and communication skills


• High energy and sense of urgency


• Guest-first mentality


• Professionalism and accountability


• Cultural awareness and respect for diverse guests and team members


• Flexibility and adaptability


• Commitment to delivering exceptional hospitality

Physical Requirements

• Ability to stand and walk for extended periods.


• Ability to lift, carry, and transport up to 25 pounds.


• Ability to carry trays and restaurant supplies safely and efficiently.


• Ability to bend, stoop, reach, and perform repetitive motions throughout shifts.


• Comfortable working in a fast-paced, high-volume environment.


• Ability to work evenings, weekends, and holidays.

Professional Appearance Standards

• Maintain a professional appearance in accordance with Marion brand standards.


• Wear slip-resistant black shoes.


• Practice excellent personal hygiene and grooming.


• Maintain a clean, polished, and guest-ready appearance at all times.


• Follow all company uniform and appearance guidelines.

Why Join Marion Miami?

• Competitive earnings potential


• Growth and advancement opportunities within Mr. Hospitality


• Exciting, high-energy work environment


• Opportunity to work at one of Miami's leading hospitality destinations


• Collaborative team culture focused on excellence


• Career development within a growing hospitality group

Equal Employment Opportunity

Marion Miami and Mr. Hospitality are committed to providing equal employment opportunities to all applicants and employees. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.

If you're passionate about hospitality, enjoy working in a fast-paced environment, and take pride in delivering exceptional guest experiences, we'd love to hear from you. Apply today and join the Marion Miami team.