Cafe Assistant Manager (M-F | 9am-5pm)

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Assistant Managers are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Café Assistant Managers who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

A successful Café Assistant Manager lives and promotes our company’s culture and values while leading day-to-day café operations. For immediate consideration, please submit your application today!

DUTIES & RESPONSIBILITIES

• Interacts with crew members and customers with a fun and welcoming attitude
• Assists with training and provides continuous positive feedback for team members
• Works and delegates daily functions of the café including product prep, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
• Communicates and stays updated on all marketing and promotional materials
• Maintains and exceeds customer expectations to build brand loyalty
• Trains as backup for manager functions such as hiring and onboarding process, scheduling, food and supply ordering, and monitoring sales growth and cost controls
• Presents a consistent, professional image of the café and crew by maintaining all cleanliness and appearance standards
• Ability to lift and carry up to 40 pounds to refill ice, restock shelves, and take out trash
• Ensures food quality and 100% customer satisfaction
• Follows all safety and security policies established by Tropical Smoothie Cafe

BENEFITS

• Excellent pay with bonus opportunities
• Paid time off
• 401K matching
• Discounts on amazing smoothies and food
• Paid training
• Referral program

PREFERRED EXPERIENCE

• 1 year of managerial/shift lead experience in the restaurant or fast-casual field
• Experience in growing sales and providing excellent customer service
• Demonstrated ability to drive operational excellence in both front of the house and back of the house
• Current ServSafe certification preferred
• Basic computer skills, including Microsoft Word, Excel and Outlook
• Effective verbal and written communication skills

WORK ENVIRONMENT

• Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
• Clean environment: NO grease, NO fryers!
• Comfortable uniforms: polos, t-shirt, shorts / jeans, and tennis shoes

Work schedule

• 8 hour shift
• Weekend availability
• Overtime
• Holidays

Supplemental pay

• Tips
• Bonus pay

Benefits

• Paid time off
• 401(k) matching
• Referral program
• Employee discount
• Paid training