Cafe Attendant

Cafe Attendant - Job Description

Primary Responsibilities:

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  Operate the cash register and process customer transactions accurately

  
  


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  Prepare and process service tags accurately

  
  


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  Handle paperwork and administrative tasks

  
  


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  Clean and maintain equipment (coffee machines, food warmers, etc.)

  
  


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  Follow food safety and handling procedures

  
  


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  Ensure compliance with health and safety standards

  
  

Store Maintenance & Merchandising:

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  Conduct frequent lobby and lounge checks (every 15-30 minutes) to maintain cleanliness, organization, and product availability

  
  


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  Clean and organize all areas, including floors, shelves, cafe tables/booths, counters, and guest waiting areas.

  
  


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  Stock and merchandise products, including snacks, beverages, and supplies

  
  


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  Monitor and replenish self-service beverage bars and high-traffic areas throughout the shift

  
  


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  Maintain organization of storage areas

  
  


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  Ensure product displays are fully stocked and properly faced

  
  

Customer Service (Strong Emphasis):

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  Provide friendly, professional customer service at all times

  
  


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  Assist customers with locating products and answering questions

  
  


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  Proactively monitor customer needs and address concerns during lobby inspections

  
  


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  Maintain a welcoming environment

  
  

Essential Functions:

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  Stand for extended periods

  
  


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  Lift and carry products (up to 40-pound weight)

  
  


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  Perform repetitive tasks in a fast-paced retail environment

  
  


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  Work flexible hours, including evenings, weekends, and holidays

  
  


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  Multi-task effectively while managing multiple priorities

  
  

Required Skills: Exceptional customer service, attention to detail, reliability, and ability to maintain store standards while managing multiple simultaneous tasks. Regular lobby monitoring and customer engagement are critical priorities.