Café Front-of-House Supervisor

Description

WE’RE LOOKING FOR THE COOLEST HUMANS IN TOWN!

Come join a team that:

• Focuses on teamwork
• Supports a collaborative environment
• Puts curiosity and great ideas first
• Is dedicated to providing an exceptional guest experience
• Builds community relationships
• Loves food and cooking
• Has fun while working hard!

The FOH Supervisor role is responsible for providing a highly exemplary and personal level of guest service and hospitality from the FOH team in our cafes. The FOH Supervisor is also responsible for all aspects of FOH operations and the smooth running of the counter/ and or ‘floor’ with the café footprint, including oversight of visual merchandising, cash management, FOH and counter staff scheduling, on shift instruction and evaluation, occasional facilities management, and a myriad of other tasks that arise daily. The FOH Supervisor role serves as the service leader for the FOH within Cafes and directs and participates in the work of leading by example and instructing others on how to deliver exemplary hospitality.

Requirements

Hours: This is a full-time, 40 hour/week role that requires weekend availability

Pay: minimum - maximum range of $20.00 - $21.72 per hour

Location: 129 Market Street, Williston VT

EDUCATION

High School Diploma or equivalent

EXPERIENCE 

· A demonstrated commitment to service as a culture and to sustainability; a devotion to food and fierce hospitality

· 2 years previous experience in a food service, coffee/barista setting preferred

SKILLS & BEHAVIORS: 

To perform the job successfully, the employee should demonstrate the following:

· Working knowledge of POS systems; cash register

· Fundamental food knowledge to include coffee/espresso/juice and/or willingness to learn

· Proven knowledge of local, state and federal Health Department standards for both health and sanitation

· Basic knife skills

· Basic computer skills

· Basic math skills

· Creativity and passion for the product (loves food & coffee!)

· Positive attitude

· High energy and an ability to work in a demanding environment

· Self-management and an ability to remain calm under any stressful situation

· An ability to be quick on his/her feet and make smart decisions instantaneously

· Ability to communicate with various types of people in various ways (written, verbal, demonstration)

· Organizational skills and the ability to multi-task in a fast-paced environment

· Approachability; works effectively and relates well with others

· Ability to manage conflict and see them as opportunities 

· Problem-solving abilities; resourcefulness

· Patience

· Reliability; regular and punctual attendance

· Scheduling flexibility to meet the needs of the department; early mornings/evenings, weekends and holidays 

· Ability to follow-through on commitments and/or verbal instruction

· Acts as a team player

· Goes the extra mile for customers and maintains the highest standards of courteous, professional customer service and sensitivity to customer’s and co-workers needs

· Confidentiality

· Strives to continually progress skill set and education and stay informed regarding new products and industry trends 

Staff at Healthy Living enjoy:

• Generous store discount: 20% off center store items and cafe, 30% off wellness, 20% off wine, and 10% off beer
• Full-time staff accrue 2 weeks PTO, 3 weeks after 1 year of service
• Part-time staff accrue up to 40 hours of sick time a year
• Health Insurance, for single health benefits employee pays 25%, company pays 75%. For employee plus one or family the split is 50/50
• For full-time staff - 401(k): 100% vested from day one! Employer match: 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%.
• Well Being Program
• Premium Membership access to Insight Timer app
• Employee Assistance Program
• Celtics Tickets
• Health Spending Accountsime off!
• Vision Insurance
• Dental Insurance
• Short Term Disability Insurance
• Critical Illness Insurance
• Life Insurance
• Flex Spending Accounts
• Health Spending Accounts
• Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!
• Plus many more! 

Healthy Living's Essential Behaviors 

• Make Someone’s Day
• Move fast and be thorough
• Create a team people want to stay on
• Show Up
• “What can I do?”
• Come with a solution
• Own it
• Seek knowledge

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company. 

Healthy Living Market and Café is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff!