Café Manager and Head Barista

SUMMARY

The Café Manager / Head Barista oversees the daily operations of the Basilica Café, ensuring a welcoming environment, excellent customer service, and alignment with the mission of the Basilica.

The Diocese of Orlando four core values lay the foundation for the work performed by employees.

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living.
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Open and close the café and reconcile daily receipts.
• Interview and select prospective employees, vetting for barista, hospitality, and café service skills.
• Schedule and staff each shift appropriately to ensure coverage and service quality.
• Order supplies and maintain appropriate inventory levels.
• Oversee preparation of food and beverage orders, including catering or event orders for the Basilica conference space.
• Perform all café functions as needed, including but not limited to:
• Greet customers warmly upon entry.
• Understand all menu items, ingredients, and recipes.
• Prepare and serve beverages and food according to recipes and standards.
• Receive and process customer payments.
• Maintain cleanliness of bar, tables, and service areas.
• Ensure adequate stock of clean cups, mugs, plates, and supplies.
• Operate brewing and kitchen equipment safely and efficiently.
• Comply with health, safety, and sanitation regulations.
• Communicate customer feedback to improve service and offerings.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

• Previous work experience as a Barista or Server, preferably in a coffee shop or quick-service environment.
• Hands-on experience with brewing and café equipment.
• Knowledge of sanitation and safety regulations.
• Basic math and point-of-sale skills.
• Excellent communication and interpersonal skills; enjoys engaging with people.

OTHER SKILLS and ABILITIES

The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences. The ability to read and understand information and ideas presented in writing. Strong command of both written and spoken English language. 

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure. 

PHYSICAL and SENSORY REQUIREMENTS

Tasks involve bending, twisting, squatting, reaching, and standing for long periods of time. Ability to carry 35lb.