Cafe Manager - Mothership, Sunrise Coffee

• Do you thrive in fast-paced environments where efficiency and precision drive success but your workplace is dull and boring?


• Are you overlooked because you are someone who sees the bigger picture, anticipates challenges, and implements systems that make everything run seamlessly?


• Do you work for a weak leader but believe strong leadership means balancing structure with human connection?

The Role

As the Café Manager, you will be the Area Manager’s strategic partner, working on operational systems and processes to optimize workflow, improve efficiency, and elevate customer experience. You’ll take charge of operations, problem-solving, and team development, ensuring that every moving piece fits together seamlessly.

This role is for someone bold in decision-making, impatient with inefficiency and relentless in driving results—while still leading with empathy and emotional intelligence. You’ll spend most of your time on the floor, working hands-on with baristas, troubleshooting obstacles, and enforcing systems that create a smooth, dynamic, and growth-driven café culture.

Duties/Responsibilities

• Cover weekend shifts and find coverage as needed.


• Assist with troubleshooting and maintenance of coffee equipment.


• Coordinate with vendors and maintain inventory levels.


• Keep financial records of daily, weekly, and monthly performance and propose strategies for improvement.


• Implement and uphold waste management protocols.


• Innovate new menu items based on seasonality and customer preferences (e.g., vegan coffee options).


• Foster an environment of accountability, urgency, and excellence while maintaining a human-first leadership approach.


• Exemplify exceptional customer service and advise on guest recovery practices.


• Ensure cafes maintain cleanliness and organization inside and out.


• Support the Director of Operations in team initiatives and operational projects.


• Enforce health department compliance with food and beverage safety policies.


• Administer disciplinary actions and track employee performance.


• Other responsibilities as assigned.

About Us

We are more than just another coffee company. At Mothership Coffee, we stand as a culture-centered community, driven by kindness and respect for one another. We thrive on initiative, self-reliance, and collaboration. We celebrate creativity and welcome bold thinkers who want to grow while contributing to something meaningful. Together, we make every cup—and every decision—count.

About You

You are a thinker and much of a doer! You love building and optimizing workflows that make everything run like a well-oiled machine. You are able to work independently and be a self-starter with high standards. You take initiative, set high standards, and proactively seek improvements without needing to be asked. You thrive in a fast-paced & impact- driven role and environment that has dynamic, high energy where speed and efficiency matter. You hold your team accountable with clarity, fairness, and a coaching mindset. You show empathy while being firm of your leadership decisions. You make tough calls when needed, always with the bigger picture in mind.

We’re Looking For...

• Previous experience in food service, hospitality, or operations leadership preferred.


• Strong grasp of workflow efficiency, problem-solving, and operational logistics.


• Ability to lead with urgency while fostering a positive, team-oriented environment.


• Strong data analysis skills to track performance and implement improvements.


• Willingness to work weekends, holidays, and cover shifts as needed.

Education and Experience

• High School diploma required.


• Prior experience as a barista or server is a plus.


• Background in food prep, customer service, or hospitality is beneficial.

Physical Requirements

• Ability to lift up to 25 pounds.


• Availability to work mornings, evenings, weekends, and holidays.

Benefits

• Medical, Dental, and Vision Insurance.


• Paid Time Off


• Bonuses


• Employee Meal Vouchers

KPI’s

• Gross profit ($ and %)


• Labor %


• Theoretical vs Actual Waste