Cage Assistant Manager - Elko

Description

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)

Team Members Will Enjoy:

• Paid Time Off

• Flexible schedules

• Medical, Vision, and Dental insurance

• Short-Term/Long-term Disability Insurance

• Education Reimbursement up to $5,250 annually

• 401k plan

• Employee meal discount program

• And more!

The Assistant Cage Manager will supervise cage personnel and activities.  

· Assists the Cage Manager in directing and managing all cage team members to maintain a smooth, accurate, efficient, and cost-effective operation.

· Train and ensure Nevada regulator compliance to Gaming Minimum Internal Controls.

· Assist the Cage Manager in hiring, supervising and scheduling cage team members.

· Ensure accurate and secure operation of the cashier cages.

· Oversee guest service standards which are consistent with company’s standards; respond to and resolve guest and team member complaints.

· Assists in developing team member training procedures relating to supervising, cashiering and clerks.

· Oversee team member knowledge of fraud prevention and credit scams.

· Assists in streamlining processes between departments. 

· Perform other duties as assigned.

· High School education or general education degree (GED). 

· Previous supervisory role preferred.

· 5+ or more years of Casino Cage experience with 2+ year cage Management.

· Must be able to obtain and maintain a Nevada State Gaming Card.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED: 

· Must be 21 years of age or older

· Strong working knowledge of all Cage areas and Casino Cage systems (Everi Compliance, Ticket redemption system, etc.)

· Knowledge of gaming minimum internal controls

· Basic Title 31 knowledge

· Strong knowledge and understanding of fraud prevention and credit scams

· Basic excel and Microsoft email

· Ability to lead and mentor team 

· Excellent customer service skills

· Must be able to lift 50 lbs

· Ability to prioritize and organize

· Ability to be a clear thinker, remain calm and resolving problems using good judgement

· High concentration to deal with multiple tasks at the same time.

· Ability to speak, read and write in English.

· Accurate and attention to detail is necessary for completion of regulatory forms.

PHYSICAL REQUIREMENTS: Ability to work in a fast-paced casino environment.  Must be able to stand, walk or sit for long periods of time, speak and hear, write, finger and feel, lift and carry up to fifty pounds (50 lbs.) and occasionally more.  Team member frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and endure variable temperature conditions (extreme hot or cold).  Must be 21 years of age or older.