Cage Cashier

• Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.


• Conducts all transactions in a confidential manner.


• Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.


• Counts money and chips and reconciles banks.


• Orders currency to refill supplies.


• Accepts, delivers, and issues credit card cash to customers.


• Dispenses coins/chips to other cashiers.


• Processes funds transactions for the cashiering department and other casino personnel.


• Performs transactions under surveillance.


• Processes new check cashing applications.


• Records information regarding transactions on reports and forms.


• Maintains internal controls with reports describing errors and discrepancies. 


• Collaborates with work-group and all support departments to ensure player satisfaction.


• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.


• Works with team members to achieve common goals.  


• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.


• Maintains confidentiality of all player accounts.


• Maintains security and confidentiality of files, records, and lists.


• Other cash handling job functions as requested.

Knowledge, Skills, & Abilities

• Must be able to work independently.


• Must be able to sit, stand or walk for long periods of time (4 hours).


• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.


• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.


• Respond to visual and aural cues.


• Must have the manual dexterity to operate a computer and other necessary office equipment.


• Must be able to tolerate areas containing dust, loud noises and bright lights.


• Must be able to work varied shifts, weekends and holidays as needed.


• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.


• Ability to speak distinctly and persuasively.


• Must be able to read, write, speak, and understand English 

Education & Experience Requirements

• Must have a high school diploma or GED


• Must be at least 21 years of age


• Must present a well-groomed appearance


• Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator


• One year previous United States currency money handling work experience preferred


• Must read, write, speak, and understand English


• Must be willing to serve customers from a variety of backgrounds


• Must be willing to work nights, weekends, and holidays and work overtime


• Able to pass mandated regulation and department testing

License Requirements

• Ability to obtain a Gaming Occupational License within the State of Ohio