Cage Operations Supervisor - On Call Position

The Role:

The Cage Operations Supervisor will ensure compliance with regulatory Policies & Procedures in order to safeguard the Company’s assets. Oversee training, counseling and supervision of direct reports and Policies and Procedures. Promote superior customer service.

Responsibilities:

• Ensure prompt distribution of funds to appropriate Cages/Cashiers.


• Maintain cash inventory with accuracy.


• Assist Shift Manager with development and implementation of Company and Departmental Policies and Procedures.


• Oversee/supervise MCB Banker and Impressment personnel.


• Collect shortages from/to Cashiers.


• Conduct training of Policies and Procedures as well as basic machinery, i.e., currency counters, calculators.


• Issue memos, record REI memos in appropriate log.


• Oversee and organize Cage work areas, ensure that supplies are readily available and at hand.


• Responsible for ensuring that all Cashiers attend all mandatory meetings and/or trainings.


• Promote guest relations through prompt, courteous and efficient service; handle internal and external guest disputes.


• Make and log Cashier replacements in compliance with Union Contract.


• Ensure that all equipment is in good working condition.


• Make Service Calls to appropriate vendors when equipment requires service.


• Facilitates Cashier increases, decreases and Even Exchanges.


• Troubleshoot SRU’s and keep them operational as much as possible.


• Balance Supervisor safe, transport monies/negotiables to and from VLT Count Room at beginning and end of shift.


• Complete Daily Shift Report.


• Input cash data for Cashiers into GUI System and MCB Closeout System.


• Maintain security of Supervisor keys.

Qualifications:

• Must have two years of Supervisory and coin/currency handling experience.


• Managerial/Supervisory experience preferred.


• Knowledge of 10-key and balancing.


• Must be able to communicate with the public in a clear, friendly manner, as well as be able to read, write, speak and understand English.


• Must be extremely numbers oriented and computer-literate.


• Must be able to work various shifts and flexible hours.

What’s in it for you:

• Competitive Salary with annual performance reviews


• Comprehensive health coverage plan that includes medical, dental, and vision


• 401(K)/ Company Match


• Access Perks and Childcare discounts

Target Hourly Range:  $24.03 / hour

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.