Calibration Lab Administrative Assistant

Job Summary:
LACO Technologies is seeking a full-time Calibration Lab Administrative Assistant. The ideal candidate will provide detail-oriented and proactive support for our accredited A2LA calibration lab. You will manage the end-to-end process of customer equipment orders from receipt to their return to our customers. This role is critical in ensuring the accuracy of orders, coordinating internal production activities, and maintaining excellent communication with customers regarding their orders, payments, and any required updates or repairs.

At LACO Technologies we strive to offer our employees a work/life balance with flexible start and stop times, the possibility to work a 9-80 work schedule with alternating Fridays off, and a generous PTO program. Our team of assemblers works each day in a clean-climate-controlled environment. 

Key Responsibilities:

• Receive and inspect incoming customer equipment; verify condition and serial numbers against Purchase Orders (POs) and packing slips
• Communicate with customers to resolve discrepancies or errors in received equipment or documentation
• Confirm payment details, POs, and shipping instructions; request updated information as needed
• Convert quotes into sales orders and input new order data into the database system
• Coordinate and stage work for the production team based on order specifications
• Review and relay PO instructions to technicians; ensure compliance throughout production
• Maintain and update sales orders with any changes or developments
• Notify customers regarding required repairs or evaluation needs
• Collect and prepare equipment for shipment, ensuring all components (e.g., serial numbers, cables, controllers) are verified
• Create and review packing slips to guarantee accurate and complete return shipments

Qualifications:

· Strong attention to detail and organizational skills

· Excellent written and verbal communication abilities

· Experience with order entry, logistics coordination, or customer service preferred

· Proficiency with data entry systems and databases

· Ability to manage multiple tasks and prioritize effectively

· Collaborative team player with a proactive mindset

Education & Experience:

• High school diploma or equivalent

Compensation and Benefits:

• Pay:  $20 - $22 per hour depending on experience.
• Shift: Full-Time in office, Monday  through Friday regular business hours with some flexibility in your start and stop times. As well as the ability to participate in our 9/80 work schedule which gives you every other Friday off. 
• Benefits: Generous benefits package that includes: medical, dental, vision, short and long-term disability, accident, hospital indemnity, critical illness, legal protection services, pet insurance, identity theft protection, cancer guardian, company-paid life insurance, and 401K with match, paid holidays, and a generous PTO (paid time off) plan of three weeks your first year, company paid continuing education opportunities including a tuition reimbursement program available after 90 days, periodic company parties, and lunches.
• Location: Salt Lake City
• Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
• EOE, including disability/veterans