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Call Agent

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Job Description - Call Agent

For one of our clients, we are looking for Call Center Agents who are available to work on -site. As a Call Center Agent, you are the first point of contact for customers and play a crucial role in maintaining customer satisfaction and achieving business objectives.



Requirements

  • Good communication skills
  • Basic computer skills
  • Customer oriented
  • Able to handle stress well
  • Able to communicate (written and verbally) fluently in both Dutch and English

What will you be doing?
As a Call Agent, you are responsible for answering incoming calls, providing information, resolving customer inquiries, and recording customer interactions—all with the goal of delivering a positive customer experience and achieving the call center’s objectives.

Original job Call Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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