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Call Center Agent

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Number of Applicants

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000+

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Job Description - Call Center Agent


Description



Position at Big Brand Tire & Service


Inbound Sales Associate - No Cap Commissions

 

Why this role rocks

You’ll convert inbound demand into booked appointments and revenue. If you love a scoreboard, thrive in a high-tempo environment, and want a fast track into store leadership, this is your lane. Inbound roles focus on converting warm leads quickly and professionally—perfect for competitive sellers.

What you’ll do

  • Convert inbound calls to scheduled appointments—hit weekly conversion, tire sales, and appointment/hour targets.
  • Qualify needs, recommend the right tires/services, present pricing, and overcome objections with confidence.
  • Quote accurately and document in our CRM; follow through on holds and callbacks to close.
  • Partner with 300+ stores across multiple states to fill bays and beat daily goals.
  • Upskill fast—we’ll train you on tire sizing, ratings, and brand positioning so you sell with authority.
  • Bring energy every shift and compete (top reps love the pace and the scoreboard).

What you bring

  • 1+ year in sales, call center, retail, or service (automotive a plus, not required).
  • You’re coachable, competitive, and love closing—comfortable in a goal/metric environment.
  • Clear communicator, fast typer, strong multitasker across tools and tabs.
  • Reliability and flexible availability—our customers call when they need us.

Growth & earnings

  • Real career path: many reps move into Sales/Service Advisor, Assistant Manager, and Store Leadership roles.
  • Structured incentives: transparent targets with hourly + commission/bonuses; we align pay to hitting goals (OTE philosophy).

Benefits & stability

  • Medical, Dental, Vision, Life, HRA
  • 401(k) with company match
  • Paid holidays & vacation
  • 50+ years of growth and a brand customers trust.

About Big Brand Tire & Service

We’re expanding rapidly across the West, pairing world-class service with a performance-driven culture. Join a team that promotes from within and rewards people who love to win.

How to apply: Send your resume and a quick note on your proudest sales win. If you like a fast pace, friendly competition, and clear upside, you’ll fit right in.

Big Brand Tire & Service is an Equal Opportunity Employer.



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