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Call Center Agent

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Job Description - Call Center Agent



Call Center Representative – Appointment Coordinator (Beaver Toyota & Beaver Mazda)
Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry


Unleash Your Potential. Drive Your Own Success.


Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)! As a Call Center Representative, you’ll be the voice of two of the most recognized and trusted automotive dealerships in Georgia.


What You’ll Do:
This isn’t just a “call center job” — this is a performance-driven role where your hustle and consistency directly impact your paycheck.




  • Handle inbound and outbound calls from new and returning customers




  • Set service and sales appointments for both Beaver Toyota and Beaver Mazda




  • Provide exceptional customer service, ensuring every caller has a “wow” experience




  • Follow up with leads, vehicle or servicing inquiries, and missed appointments




  • Collaborate closely with sales and service teams to keep the schedule full and customers happy




  • Track activity, appointments, and follow-up to maximize commission




You’ll Thrive Here If You:
Love connecting with people and have a friendly, professional phone voice
Are a self-starter who thrives in a fast-paced environment
Want to control your income based on performance
Enjoy working with a fun, supportive, and driven team
Are coachable and ready to learn


What’s In It for You:




  1. Competitive base pay + commission




  2. Monthly performance bonuses




  3. Full benefits package (medical, dental, 401(k), paid time off



  4. Ongoing training and mentorship


      e. Access to full gym and a personal trainer 3 days per week


      f. Restaurant on campus 


      g. Salon on campus - with employee discounts


      h. A positive, empowering culture at a company that actually cares about its people


       i. The chance to represent two respected brands: Beaver Toyota & Beaver Mazda


Requirements:




  • Call center or customer service experience is a plus (but not required)




  • Strong verbal and written communication skills




  • Ability to multi-task, stay organized, and work independently




  • Must be available for some evenings and weekends




Ready to Join the Beaver Team?
If you're ready to build a career — not just a job — apply now. Let’s grow together.


Apply today and start earning what you’re worth.




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