Call Center Agent

Call Center Agent

PeopleReady of Eagle Pass,TX is now hiring Call Center Agents! This position assists staff in Eagle Pass Office with technical support of desktop computers, web applications, and related technology.

Apply today and you could start as soon as this week.

As a PeopleReady associate you'll benefit from:

Connections and experience with some of the top companies in your area

Great benefit package options

Get matched to jobs quickly

Competitive pay and steady schedule

The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

The pay rate for this job is $12.50 / hour

What you'll be doing as a Call Center Agent:

Support includes general computer troubleshooting; installation and testing of computer systems and peripherals within established guidelines; assistance with web mail and Microsoft Office products; and management of user accounts and card badges.

Applicant will also assist in the maintenance and testing of network devices and associated equipment.

Assist staff with the installation, configuration, and ongoing maintenance of desktop computers, peripheral equipment and software

Ensure desktop computers are able to access local area network items such as file servers, application servers, and administrative systems

Maintains local office IT inventory and notifies management when items need to be replaced or updated

Maintains network attached devices such as printers and conference phones

Maintains building's access control list

Troubleshoots computer hardware and peripheral devices and replaces when necessary

Troubleshoots basic network and browser issues and works with management to resolve them when necessary

Assists management with maintaining user accounts and access to network items

Maintains computer patches and updates on Desktops

Available shifts:

Shift Timings: 1st Shift (Day)

Job requirements:

Experience troubleshooting hardware issues and diagnosing part(s) to be replaced if necessary

Experience installing software, patches, updates on Desktops

Experience troubleshooting browser, basic network, software, and printing problems,

Customer Service Experience

Microsoft Office

Windows 10

Microsoft Outlook

Computer user accounts and network access

Chrome and Edge browsers including use of developer tools used for diagnosing problems

Results driven and has the desire to keep learning

Background check and drug screening required

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

#PriH

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.