We are on the lookout for a hardworking Call Center Customer Service Agent to join our inspiring team at Promotion Pia in Miami, FL.
Growing your career as a Full-Time Call Center Customer Service Agent is an unparalleled opportunity to develop relevant skills.
If you are strong in time management, presentation and have the right passion for the job, then apply for the position of Call Center Customer Service Agent at Promotion Pia today!
Description
Company: Promotion Pia
Location: Miami, FL
Pay Range: $900 - $1200eekly
On site
About Promotion Pia: In a world that is dominated by digital content, brands and businesses can only achieve influence by engaging audiences in a more personalized and powerful way. At Promotion Pia we believe in making an impact, hence our name. The specialists at our agency believe in creativity, planning, collaboration and insight-led thinking.
Job Description: we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Customer Service Agent. As a Customer Service Agent, you will be the primary point of contact for our valued customers, providing exceptional service and resolving inquiries or issues promptly and efficiently.
Key Responsibilities
- Answer incoming customer calls, emails, and chats promptly and professionally
- Provide exceptional customer service, ensuring customer satisfaction and building strong customer relationships
- Resolve customer inquiries and complaints effectively, escalating complex issues to the appropriate team members when necessary
- Process customer orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records and update customer accounts with relevant information
- Stay up-to-date with product knowledge to provide accurate information to customers
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Previous customer service experience in a call center or similar environment preferred
- Excellent verbal and written communication skills
- Strong problem-solving skills and ability to think on your feet
- Ability to multitask and thrive in a fast-paced environment
- Proficient in using customer service software, CRM systems, and Microsoft Office Suite
- Strong attention to detail and ability to maintain accuracy in data entry
Benefits
- Competitive salary
- Opportunities for professional development and growth
- Collaborative and supportive work environment
- Health benefits package
- Paid time off and holidays
Benefits of working as a Call Center Customer Service Agent in Miami, FL:
● Company offers great benefits
● Opportunities to grow
● Competitive salary
Salary :
No CV Required
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