Call Center Customer Service Representative - Unlimited Growth Potential

Call Center Representative Job in San Diego, CA

LHH is working with a reputable national organization to identify a talented Customer Service Representative to support their local call center. This position is responsible for answering a high-volume of inbound phone calls while providing top-notch customer service. This is a fast-paced work environment where training moves quickly, but there is a strong team of managers ready to support along the way!

The position is temporary to direct hire and will pay $18 per hour. Upon conversion to permanent, there is a significant pay increase and very competitive benefits package.

Responsibilities include:
- Answering incoming calls averaging 80-90+ per day
- Speaking with customers in a friendly and professional manner
- Gathering customer information and verifying data within internal system
- Gaining an understand of the reason for the call and accurately documenting call notes
- Forwarding call notes to proper department for required follow up
- Managing multiple department calendars and scheduling appointments
- Providing administrative support and follow up as needed

Qualifications:
- At least one year of customer service experience
- Strong typing and technical skills
- Ability to multi-task and work in a fast-paced environment

Schedule:
Full-time, 40 hours
Monday – Friday
Friday 8:00am – 5:00pm

Location:
San Diego, CA 92111

 

Pay Details: $18.00 per hour

Search managed by: Nicolette Suskauer

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.