Call Center Debt Collection Agents

Best Places to Work in Collections!!!!

CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 5th YEAR IN A ROW!!!!

Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2024 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

Job description

Credit Control was awarded 1st place amongst large companies in an independent survey conducted by our employees. This award continues the streak of Credit Control being named one of the best places to work.

As a debt collector with us, you will receive competitive hourly pay and a lucrative bonus structure, department kicker bonuses, and be eligible for monthly contests. As a productive employee, you will be eligible for a pay increase every year and, in some cases, twice per year dependent upon meeting certain performance metrics!

We offer a COMPETITIVE HOURLY RATE + MONTHLY BONUS. The potential bonus amount to be earned is based on two things within your control, your ATTITUDE, and your ATTENDANCE. Collectors who show up every day with a great attitude and the dedication to work make higher bonus checks and are able to meet their goals. Bonus payouts average over $1,000 and could go up to as high as $3,000 for top performing, seasoned collectors + ADDITIONAL INCENTIVES!!!

Benefits include:

• Medical/Dental/Vision


• Life Insurance


• Paid Time Off


• Paid Vacation Time


• Paid Holidays


• Paid Bereavement


• Paid Training


• 401k with company match


• Annual Retention Bonus


• Professional Development Grant Program


• Employee Assistance Program


• Ongoing Contests & Prizes


• Annual Company Events


• Company Referral Program


• ADP Lifemart Employee Discounts

Job Requirements - Candidates should have the following qualifications:

• Preferred: Two years of debt collections, sales, or telemarketing experience.


• Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.


• Excellent written and verbal communication abilities.


• Exceptional negotiation skills and customer service.


• Experience with Microsoft Excel and general computer skills.


• High School diploma or equivalent. Some College Preferred/ but not required.


• Must pass background check.

Job Type: Full-time

Base pay without Bonus: - $31,200- $41,600 a year based on experience (this does not include bonus opportunity.)

Total pay range potential including Bonus Opportunity - $43,200 - $77,600 a year based on experience and portfolio (again, based on ATTITUDE and ATTENDANCE)

Physical setting:

• Call center


• Office

Schedule:

• 8-hour shift


• Day shift


• Monday to Friday


• No weekends

Supplemental pay types:

Bonus pays

• Earth City, MO 63045: Reliably commute to work (Required)

• Attendance is non-negotiable; upon acceptance of the position with CCL, it is required and understood that the applicant will be at work every day and on time. This is an in-office position.

Experience:

• Microsoft Excel: 1 year (Preferred)


• Customer service: 1 year (Preferred) 

Job Type: Full-time