Highland Hills / Beachwood, OH | $18.75/hour + Monthly Performance Bonuses | Full-Time, Onsite
Turn your customer service experience into an opportunity to earn more and grow with Window Nation. As a Call Center Representative, you'll connect with potential customers by phone, qualify their interest, and schedule appointments for our sales team.
No sales or call center experience? That's okay. If you've worked with customers in retail, restaurants, hospitality, customer service, or a similar environment, we'll provide paid training.
Schedule: Mon, Wed, Thurs & Fri, 12 PM–9 PM | Sat, 8:30 AM–5:30 PM
Days Off: Tuesday & Sunday
Saturday availability and the full posted schedule are required.
What You'll Do:
- Make outbound calls and engage potential customers in friendly, professional conversations
- Ask questions to understand customer needs, qualify interest, and schedule in-home sales appointments
- Accurately enter and update customer information in our CRM systems
- Work toward individual and team lead and appointment goals
- Learn how to confidently handle questions and objections while working in a supportive, team-focused environment
What You Need:
Minimum qualifications:
- High school diploma, GED, or equivalent
- At least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment
- Ability to reliably work the full posted schedule onsite in Highland Hills
- Communicate clearly and confidently with different types of people
- Are comfortable using a computer while talking with customers
- Can learn and navigate new systems and software
- Are dependable and motivated by goals
- Enjoy a fast-paced, team-oriented environment
- Are coachable and willing to learn
Why Window Nation?
At Window Nation, strong performance can lead to greater earning potential and opportunities to grow. You'll receive paid training and ongoing coaching while working alongside a team that's focused on improving and succeeding together.
You don't need previous sales or call center experience to build a career here. If you bring strong people skills, reliability, and the motivation to hit goals, we'll help you develop the rest.
Ready to Put Your People Skills to Work?
If you're dependable, motivated by goals, comfortable talking with customers, we’d like to hear from you.
Apply today to join Window Nation's Highland Hills Call Center team.
Our Highland Hills/Beachwood location is conveniently located near I-271 and I-480 and is accessible from Warrensville Heights, Bedford, Maple Heights, Garfield Heights, Shaker Heights, Cleveland Heights, Cleveland, and surrounding east-side communities.
- Starting pay: $18.75/hour
- Monthly performance bonus opportunities in addition to your base pay
- Pay progression after 12 months
- Paid training from day one
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