Call Center Rep / Appointment Setter

We are seeking a driven Call Center Rep / Appointment Setter to join our Sales Team!

What We’re Looking For 

Our growing sales department is looking for ambitious, goal-oriented individuals to join our team. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here! 

What We Offer:

• 401K


• Paid Vacation


• Health and Dental Insurance


• Life Insurance


• Fitness Program


• Short and Long term disability 

Responsibilities:

• Manage a high volume of customer inquiries by phone, email, text, and chat.


• Responding to Internet Lead requests promptly.


• Be a liaison between customers and the service department.


• Assist in implementing customer campaigns and marketing projects.


• Must be comfortable with computer programs and smart devices.


• Assist in generating reports and logs.

Requirements:

• Call Center experience a plus.


• Dealership experience preferred.


• Automotive Service experience a plus.


• Excellent phone, organizational, written, and oral skills.


• Ability to instantly build rapport with clients with a friendly but professional demeanor.


• Ability to follow instructions from the Business Development Manager.


• Must have a valid driver’s license.


• Positive Attitude.


• Good verbal and written communication skills.


• Self-motivation and self-sufficient.


• Proficiency with Microsoft Word, Excel, and Outlook.


• Drive to succeed customer expectations.