Call Center Representative (Bilingual - Spanish/English)

Description

About the Company

At Incredible Pizza Company, we're all about fun! Our 1950s-themed family entertainment center features an all-you-can-eat buffet with over 100 delicious dishes (including our famous pizzas, of course!) and a thrilling game room filled with go-karts, laser tag, bumper cars, and arcade games—everything under one roof.

We’re proud to have earned the title of Top Entertainment Center in the World from the International Association of Amusement Parks & Attractions (IAAPA)—and we’ve won it twice!

Position Description

Are you a natural people person, problem-solver, and conversationalist? If so, join our growing family at America’s Incredible Pizza Company!

We’re looking for energetic Call Center Representative to assist customers via inbound calls, chats, and messages as they plan their next Incredible Birthday Party or Group Event. You’ll work from our corporate office in Springfield, MO, helping families and organizations across the country.

This isn’t just another job—it’s an opportunity to have fun while working! We built our brand on creating exciting experiences, and we need positive, passionate, and fun individuals to help us continue that tradition. Apply quickly—these positions fill fast!

Key Responsibilities & Perks:

• Work in a fun, team-oriented atmosphere
• Handle inbound sales calls, chats, and inquiries to assist guests
• Bilingual (Spanish/English) preferred
• Strong verbal and written communication skills in both languages 
• Maintain a clean, organized work environment
• Support department operations and perform tasks as assigned
• Engage with guests and team members in a friendly, professional manner
• Comfortable working in a computer-based environment
• Maintain a well-groomed, professional appearance
• Well-groomed and neat appearance
• Commission opportunities on package sales
• Discounts for immediate family members on meals and game play

This is a part-time position with a flexible schedule. Weekends and evenings may be required.

If you’re seeking an incredible opportunity to join a fun, exciting, and family-oriented business, apply now!