Job Description - Call Center Specialist

Call Center Specialist:



As a Call Center Specialist, you will work in an environment with great culture, strong core values, positivity and teamwork. With a strong, positive leadership team, this position offers fantastic growth opportunities for a person willing to work hard and learn the business. You will have extensive training and education to develop your full potential.


Responsibilities:



  • Must have great phone skills and great customer service experience.

  • Works directly with patients on the phone to schedule appointments and answer any questions.

  • Must be dependable, motivated, ethical, and innovative and open minded.

  • Organizational skills are a must!

  • Maintain confidentiality with respect to all aspects of your role and the company.

  • At minimum must be familiar with Microsoft Word, Excel, the more computer skills the better.

  • Must be punctual and have excellent time-management skills.

  • Strong sense of ownership for all assignments.


We offer a generous base salary plus a performance-based incentive package.


Our benefits include 401K, Health Insurance, Vacation, Holiday and PTO days.


Average Salary Range: $28,000-$42,000; commensurate on experience.


Who is Dentistry Just for Kids + TK Orthodontics?


We have been locally owned and operated since 1991 in Terre Haute, Indiana. Our purpose is to provide the highest quality of Pediatric Dentistry and Orthodontic services with the utmost compassion while maintaining an environment that fosters professional, personal and economic growth of the practice, Doctors and team members. Our goal is EXCELLENCE! We take pride in being the best place to work with the most talented team in our community. Our vision hinges on being an impactful member of the community, while presenting a positive influence and giving back to our patients and to the Wabash Valley.


Job Type: Full-time


Salary: $28,000.00 - $42,000.00 per year


Benefits:




  • 401(k)

  • Health insurance

  • Paid time off



Schedule:




  • 8 hour shift

  • Monday to Friday



Supplemental pay types:




  • Bonus pay

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