CAM Administrative Assistant

Job Summary:

The CAM Administrative Assistant plays a vital support role in the daily operations of multiple community associations. This position ensures effective communication between Boards of Directors, CAM Managers, vendors, staff, and residents. The assistant is responsible for administrative duties such as processing work orders, managing documentation, updating databases, and facilitating problem resolution within the communities. The role requires a customer-focused, organized, and proactive individual capable of balancing multiple tasks in a dynamic property management environment.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Manage day-to-day community association operations across multiple properties.
• Organize and maintain communication between associations, CAM Managers, staff, tenants, vendors, and contractors via phone, email, and other formats.
• Update databases, mailing lists, and essential association documents in a timely manner.
• Maintain and track vendor records, including licenses and insurance; foster positive vendor relationships.
• Process work orders, mailings, print jobs, and other tasks to support CAM Managers and associations.
• Receive and route vendor invoices and payments to the accounting department.
• Serve as the first point of contact for tenant inquiries when CAM Managers are unavailable.
• Regularly coordinate with Boards of Directors, attorneys, maintenance staff, and security personnel.
• Facilitate resolutions for community-related issues involving homeowners, board members, and staff.
• Assist in ensuring property maintenance and beautification projects are completed per requests.
• Work closely with the CAM Accounting team to maintain project timelines and financial accuracy.
• Prepare for and participate in association meetings as needed.
• Follow directions from supervisors and Board members accurately and efficiently.
• Manage time effectively to meet deadlines and handle multiple responsibilities.

Skills/Abilities:

• Strong customer service, communication, and interpersonal skills.
• Ability to work independently and take initiative as a self-starter.
• Basic computer proficiency (email, typing, spreadsheets).
• Strong organizational and multitasking skills.
• CAM experience preferred; property management experience a plus.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

High school diploma or equivalent required; college degree preferred.

1 year of experience in property management or community association management preferred.

Proficient in Microsoft Office Suite and G-Suite software.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 Why You Should Consider Working For Us

• You will be fairly compensated. Schmidt Family of Companies strives to provide all employees with competitive salaries and exceptional benefits. Benefits include excellent healthcare insurance; generous personal time off; and a full suite of insurance, including life, short-term disability, identity protection and 401(k).
• You will be part of a fast-paced and collaborative team of professionals with 95 years in the real estate industry and recognized as one of the top brokerages in the country.
• In 2019 we founded the Schmidt Community Fund, a non-profit 501(c)(3) organization, dedicated to fulfilling our moral responsibility to serve one’s neighbor and community and helping our youth with their education so they have the skills necessary to realize their potential, paving the way for a life full of opportunities.

A background check will be conducted as a condition of employment.

Benefits:

• Medical/Dental/Vision insurance
• Group Life/AD&D
• Voluntary Life/AD&D and STD
• Health Savings/Flexible Spending/Dependent Care Spending Account
• Paid Time Off
• 401(k)
• Employee Assistance Program
• Pet Insurance
• Supplemental Insurance (Accident, Critical Illness, Hospital)