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Campus Operations Director

Job Description - Campus Operations Director

Role Description: 


The Campus Operations Director is a multifaceted role responsible for operational and administrative leadership of a NewSpring campus. Key responsibilities include oversight of facility management, communication strategies, office operations, outreach initiatives, and financial/budget stewardship. This role collaborates with Campus Pastor and the greater campus staff team to develop strategic growth initiatives and tracking/reporting on key performance metrics.


Position Responsibilities:



  • Outreach:

    • Oversee and execute campus outreach opportunities and community partner relationships

    • Receive and approve/deny local campus facility requests

    • Intercept and delegate requests for pastoral needs such as: pre-marital counseling, weddings, funerals, counseling/coaching, weekday care, salvation, baptism, and recovery



  • Communication:

    • Own campus communication strategy including weekly Need to Know, Sunday stage announcements, social media, campus events website and email communication to engaged/volunteers

    • Manage the inbox for the campus and Campus Pastor, responding timely to emails, and delegate as needed

    • Facilitate and contribute to timely and appropriate communication between Campus Pastor, other Campus Directors, campus staff, and Support Ministries during meetings

    • Oversee the follow-up of Commitment Cards



  • Events:

    • Stakeholder for all campus optional events

    • Stakeholder for global events that are locally hosted, such as ForSC, 21 Days of Prayer, Financial Learning Events, Conferences, Nights of Worship, and campus trainings



  • Office:

    • Check voicemail and email messages daily; respond or send to the appropriate staff member

    • Ensure office spaces are maintained, neatly organized, and stocked with necessary supplies

    • Create and maintain a warm, welcoming reception area for weekday guests; build a volunteer team as needed

    • Approve and track staff FTO (sick and vacation) days

    • Plan and organize campus staff outings and retreats



  • Scheduling & Calendar:

    • Maintain calendar for Campus Pastor, scheduling appointments and meetings

    • Maintain campus master calendar



  • Budgeting & Finance:

    • Oversee stewardship of campus budget, mileage reimbursements, and local missions contributions

    • Approve allocations for campus staff and band pay

    • Lead the Offering team and ensure all counting, reporting, and depositing procedures are followed



  • Reporting:

    • Maintain campus reporting for key metrics; ensure dashboards are up to date weekly

    • Utilize Rock reporting to strategize with Campus Pastor for campus growth (Great Commission metrics, giving initiatives, SMART Goals, etc)



  • Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.



Campus Additional Duties/Responsibilities: 



  • Outreach and ForSC:

    • Work with Campus Pastor to Strengthen and maintain Ministry Partner Relationships by keeping and updating the yearly Outreach Gameplan. 

    • Build and Develop Outreach Serving Teams utilizing a Leadership Team.

    • Attend Ministry Partner’s Flagship events and help mobilize Church body to attend and contribute. 



  • Additional projects and/or assignments as needed or assigned by the Campus Pastor.



Role Requirements:



  • This role is full time 40 hours per week.

  • This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is:

    • Sunday: 8:00AM - 1:00PM

    • Monday: 9:00AM - 5:00PM

    • Tuesday: 9:00AM - 5:00PM

    • Wednesday: 9:00AM - 5:00PM

    • Thursday: 9:00AM - 5:00PM



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