Campus Safety Officer--Swing Shift

Description

SUMMARY:

MCAD is seeking a Campus Safety Officer-Swing Shift. This position is responsible for ensuring a safe and secure campus environment while providing a high level of customer service as a part of the Campus Safety Team. All duties will be carried out in accordance with local, state and federal laws, as well as college policies. The Campus Safety Officer must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution.

DETAILS: This is a full- time, non-exempt position expected to work 40 hours a week (Thursday - Monday, 8pm - 4am). This position reports to the Director of Campus Safety and is paid $20.00 hourly + applicable shift differentials.

TO APPLY: Please submit a resume and cover letter to https://recruiting.paylocity.com/recruiting/jobs/All/b0ccf9fc-c11e-4ce1-bb54-075eb5c74c59/Minneapolis-College-of-Art-and-Design. Priority will be given to those who respond by April 25, 2025.

PRIMARY RESPONSIBILITIES:

• Perform all duties with customer service and compassion in mind, as it relates to students, staff, faculty, and MCAD guests. Build and maintain professional relationships with MCAD community members, including students, staff, faculty, guests, prospective students, etc. 
• Communicate directly with community members and campus visitors either by telephone, electronically, or face to face; respond promptly to questions, inquiries, customer concerns, etc. handling and resolving when possible, with professionalism and clarity.
• Patrol the college buildings and property surrounding the campus, remaining alert for all accidents, incidents, and irregularities, and reporting all such conditions.
• Respond to incoming calls, respond to those related to the scope of Campus Safety, and appropriately route those not in scope.
• Respond to emergencies by assessing the situation, employing tact, diplomacy, respect, and individual judgment to remedy and/or maintain control and calm. 
• Familiarize self with the campus college policies, department policies and local, state and federal laws.
• Monitor Campus Safety systems, responding and escalating as needed.
• Prepare necessary reports relating to all incidents encountered on applicable forms in a precise manner acceptable for outside distribution.
• Record and secure all lost and found items, and follow Campus Safety procedures for returning the property to the owner.
• Enforce parking rules and regulations for all MCAD parking locations. 
• This position is considered essential personnel and must be available outside of normal working hours when needed to support the college operations.
• Available to work additional hours around key campus event periods. Black out periods for paid time off benefits may apply to these periods.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values.
• Create and embrace a community of equal opportunities and inclusivity.

Requirements

JOB REQUIREMENTS

EDUCATION & EXPERIENCE

• High School diploma, or equivalent, required. Associate’s or Bachelor’s degree, preferred.
• Valid driver’s license, required.
• General customer service experience with demonstrated aptitude in communications, required. 
• Proficiency with Microsoft Office Suite (Excel and Word) or equivalent software, experience required. 
• Availability to work after hours and/or on weekends in emergency situations, required.
• First Aid and CPR certification, strongly preferred.
• Demonstrated ability to prioritize when dealing with multiple high-priority situations, strongly preferred.
• Training in de-escalation, self-defense, security and/or police training, preferred.
• General security experience, particularly in a college environment, preferred.  
• Demonstrated understanding of law enforcement and the key issues that impact a security officer, preferred.

ENVIRONMENT: This position operates predominantly on MCAD's campus grounds, using both internal and external facilities, with occasional exposure to weather conditions such as rain, snow, etc. This position requires ability to work outside of normal working hours including nights, weekends, and certain blackout dates, and the ability to work additional hours in times of emergency. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role will at times use standard office equipment such as computers and phones, and depending on the role may require the use of various tools or machinery. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. . Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job.

BENEFITS: MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage. MCAD promotes work-life balance. Employees receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, summer days, and volunteer time off. In addition, after six months of service, full-time employees and their eligible dependents can receive tuition benefits at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor’s degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master’s degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. 

MCAD is especially interested in candidates from under-represented groups as well as individuals who have experience with diverse populations who can contribute to the diversity and excellence of the MCAD community. MCAD welcomes diversity of identity, experience, and thought. Members of marginalized communities are encouraged to apply.